| Summary: | Introduction: Workplace violence (WPV) among healthcare workers (HCWs) is highly preventable and remains an
ongoing public health concern among workers in Malaysia. Methods: Basic qualitative study design was employed
to explore the individual experiences of healthcare workers with history of violence at workplace that hinders them
to report the incidents. Informants were conveniently screened and identified based on underreporting of previous WPV experience, of any type. In-depth interviews among consented eligible HCWs were conducted using a
semi-structured validated interview protocol. Transcribed data were thematically analyzed using an inductive approach. Results: A total of 11 informants and 11 coding were generated, with three themes emerged from the inductive thematic analysis, namely the perceived norms, process barriers, and attitude/ beliefs towards reporting WPV,
with process barrier being the most frequently shared experience by the informants. Conclusion: The process barriers
demotivate the HCWs from reporting the incidents, with their attitudes and beliefs shaped by their perceived norms
towards WPVs among HCWs. Improvement of the existing reporting process is urgently needed. Training of workers
is not only necessary to enhance their related knowledge and skills, but also to reduce the false belief and perceived
norms towards WPV among HCWs.
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