The influence of opinion leaders on consumer buying behavior among millennials in Klang Valley

Opinion leaders have emerged as individuals with social influence who serve as the core of an interpersonal communication network. The social trends have made opinion leaders significantly influence buying behavior, especially among millennials. A deeper understanding of the characteristics of opini...

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Main Authors: Kong, Chee Kei, Osman, Syuhaily
Format: Article
Language:English
Published: Malaysian Consumer and Family Economics Association 2024
Online Access:http://psasir.upm.edu.my/id/eprint/111537/1/MAJCAFE%20-%20Vol-32-2024-Influence%20of%20Opinion%20Leaders%20on%20Consumer%20Buying%20Behavior.pdf
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author Kong, Chee Kei
Osman, Syuhaily
author_facet Kong, Chee Kei
Osman, Syuhaily
author_sort Kong, Chee Kei
collection UPM
description Opinion leaders have emerged as individuals with social influence who serve as the core of an interpersonal communication network. The social trends have made opinion leaders significantly influence buying behavior, especially among millennials. A deeper understanding of the characteristics of opinion leadership is still needed and based on the two-step flow theory, we developed a research framework to study opinion leaders’ influence (trust, credibility, and originality) on consumer buying behavior. A simple random sampling method was used, and the sample comprised 398 millennials in Klang Valley, Malaysia. Data were collected via a self-administered questionnaire. Regarding the relationships involving the opinion leaders’ elements, Pearson correlation analysis found that the trust (r=0.545; p=0.00), credibility (r=0.518; p=0.00), and originality (r=0.398; p=0.00) of opinion leaders are significantly related to consumer buying behavior. Multiple regression analysis was then applied to examine the most influential opinion leader factors on millennials’ buying behavior. The result showed that this model contributed a total of 30.7% and that trust (β = 0.368, p = 0.000) is the most influencing factor on millennials buying behavior. Marketers will have an updated perspective on the influence of opinion leaders on consumer buying behavior knowing the profiles of opinion leaders is extremely beneficial for consumers to make wise purchase decisions.
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spelling upm.eprints-1115372024-08-07T04:46:58Z http://psasir.upm.edu.my/id/eprint/111537/ The influence of opinion leaders on consumer buying behavior among millennials in Klang Valley Kong, Chee Kei Osman, Syuhaily Opinion leaders have emerged as individuals with social influence who serve as the core of an interpersonal communication network. The social trends have made opinion leaders significantly influence buying behavior, especially among millennials. A deeper understanding of the characteristics of opinion leadership is still needed and based on the two-step flow theory, we developed a research framework to study opinion leaders’ influence (trust, credibility, and originality) on consumer buying behavior. A simple random sampling method was used, and the sample comprised 398 millennials in Klang Valley, Malaysia. Data were collected via a self-administered questionnaire. Regarding the relationships involving the opinion leaders’ elements, Pearson correlation analysis found that the trust (r=0.545; p=0.00), credibility (r=0.518; p=0.00), and originality (r=0.398; p=0.00) of opinion leaders are significantly related to consumer buying behavior. Multiple regression analysis was then applied to examine the most influential opinion leader factors on millennials’ buying behavior. The result showed that this model contributed a total of 30.7% and that trust (β = 0.368, p = 0.000) is the most influencing factor on millennials buying behavior. Marketers will have an updated perspective on the influence of opinion leaders on consumer buying behavior knowing the profiles of opinion leaders is extremely beneficial for consumers to make wise purchase decisions. Malaysian Consumer and Family Economics Association 2024 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/111537/1/MAJCAFE%20-%20Vol-32-2024-Influence%20of%20Opinion%20Leaders%20on%20Consumer%20Buying%20Behavior.pdf Kong, Chee Kei and Osman, Syuhaily (2024) The influence of opinion leaders on consumer buying behavior among millennials in Klang Valley. Malaysian Journal of Consumer and Family Economics, 32. pp. 30-58. ISSN 1511-2802 https://discovery.researcher.life/article/the-influence-of-opinion-leaders-on-consumer-buying-behavior-among-millennials-in-klang-valley/2364221498da339ca5d0749d87f53b31 10.60016/majcafe.v32.02
spellingShingle Kong, Chee Kei
Osman, Syuhaily
The influence of opinion leaders on consumer buying behavior among millennials in Klang Valley
title The influence of opinion leaders on consumer buying behavior among millennials in Klang Valley
title_full The influence of opinion leaders on consumer buying behavior among millennials in Klang Valley
title_fullStr The influence of opinion leaders on consumer buying behavior among millennials in Klang Valley
title_full_unstemmed The influence of opinion leaders on consumer buying behavior among millennials in Klang Valley
title_short The influence of opinion leaders on consumer buying behavior among millennials in Klang Valley
title_sort influence of opinion leaders on consumer buying behavior among millennials in klang valley
url http://psasir.upm.edu.my/id/eprint/111537/1/MAJCAFE%20-%20Vol-32-2024-Influence%20of%20Opinion%20Leaders%20on%20Consumer%20Buying%20Behavior.pdf
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