The trends of potential user research from 2014-2023 based on bibliometric and BERTopic

Objective: Despite the increasing importance of lead generation research in increasing product or market share, cost and resource constraints have become a challenge for SMEs.Therefore, this study aims to explore and reveal research themes and market trends hidden in articles on lead generation over...

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Main Authors: Kun, Liu, Alli, Hassan, Abd Rahman, Khairul Aidil Azlin
Format: Article
Language:English
Published: Associacao Nacional de Pos-Graduacao e Pesquisa em Administracao 2024
Online Access:http://psasir.upm.edu.my/id/eprint/113432/1/113432.pdf
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author Kun, Liu
Alli, Hassan
Abd Rahman, Khairul Aidil Azlin
author_facet Kun, Liu
Alli, Hassan
Abd Rahman, Khairul Aidil Azlin
author_sort Kun, Liu
collection UPM
description Objective: Despite the increasing importance of lead generation research in increasing product or market share, cost and resource constraints have become a challenge for SMEs.Therefore, this study aims to explore and reveal research themes and market trends hidden in articles on lead generation over the past 10 years. . Theoretical Framework: In this study, qualitative and quantitative methods are combined, and three methods of bibliometrics, network analysis and BERTopic topic modeling are used to analyze the literature. Method: A total of 7446 articles were analysed using bibliometrics, network analysis and BERTopic thematic modelling as the basis of a mixed method approach. Results and Discussion: The study found that the field is currently experiencing a downward trend after a phase of rapid growth. During this period, the United States and China were the countries with the highest number of articles accounting for 77% of the total; the Journal of Cleaner Journal of Cleaner Production was the most cited journal. In addition, the potential user studies cover 43 mainstream topics, focusing on 6 aspects . In the in-depth analysis of the theme evolution, it was found that the potential user study gradually evolved from the initial multidimensional application to focus on open service, and was more oriented towards the public service field. Research Implications: This provides a strong theoretical basis and practical guidance for identifying potential customers and increasing conversion rates and revenues. Originality/Value: To our knowledge, this is the first study to use a mixed-methods approach to lead generation, which will help researchers to tackle more complex challenges and changes in the future.
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spelling upm.eprints-1134322024-11-25T04:12:55Z http://psasir.upm.edu.my/id/eprint/113432/ The trends of potential user research from 2014-2023 based on bibliometric and BERTopic Kun, Liu Alli, Hassan Abd Rahman, Khairul Aidil Azlin Objective: Despite the increasing importance of lead generation research in increasing product or market share, cost and resource constraints have become a challenge for SMEs.Therefore, this study aims to explore and reveal research themes and market trends hidden in articles on lead generation over the past 10 years. . Theoretical Framework: In this study, qualitative and quantitative methods are combined, and three methods of bibliometrics, network analysis and BERTopic topic modeling are used to analyze the literature. Method: A total of 7446 articles were analysed using bibliometrics, network analysis and BERTopic thematic modelling as the basis of a mixed method approach. Results and Discussion: The study found that the field is currently experiencing a downward trend after a phase of rapid growth. During this period, the United States and China were the countries with the highest number of articles accounting for 77% of the total; the Journal of Cleaner Journal of Cleaner Production was the most cited journal. In addition, the potential user studies cover 43 mainstream topics, focusing on 6 aspects . In the in-depth analysis of the theme evolution, it was found that the potential user study gradually evolved from the initial multidimensional application to focus on open service, and was more oriented towards the public service field. Research Implications: This provides a strong theoretical basis and practical guidance for identifying potential customers and increasing conversion rates and revenues. Originality/Value: To our knowledge, this is the first study to use a mixed-methods approach to lead generation, which will help researchers to tackle more complex challenges and changes in the future. Associacao Nacional de Pos-Graduacao e Pesquisa em Administracao 2024 Article PeerReviewed text en cc_by_nc_4 http://psasir.upm.edu.my/id/eprint/113432/1/113432.pdf Kun, Liu and Alli, Hassan and Abd Rahman, Khairul Aidil Azlin (2024) The trends of potential user research from 2014-2023 based on bibliometric and BERTopic. Revista de Gestao Social e Ambiental, 18 (9). art. no. e06100. pp. 1-29. ISSN 1981-982X; eISSN: 1981-982X https://rgsa.openaccesspublications.org/rgsa/article/view/6100 10.24857/rgsa.v18n9-068
spellingShingle Kun, Liu
Alli, Hassan
Abd Rahman, Khairul Aidil Azlin
The trends of potential user research from 2014-2023 based on bibliometric and BERTopic
title The trends of potential user research from 2014-2023 based on bibliometric and BERTopic
title_full The trends of potential user research from 2014-2023 based on bibliometric and BERTopic
title_fullStr The trends of potential user research from 2014-2023 based on bibliometric and BERTopic
title_full_unstemmed The trends of potential user research from 2014-2023 based on bibliometric and BERTopic
title_short The trends of potential user research from 2014-2023 based on bibliometric and BERTopic
title_sort trends of potential user research from 2014 2023 based on bibliometric and bertopic
url http://psasir.upm.edu.my/id/eprint/113432/1/113432.pdf
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