Mediating effects of customer perceived value on relationship among service quality, customer experience and customer satisfaction of E-banking services in Bangladesh
The banking sector unquestionably plays a critical role in any country's economic development and social growth in terms of wealth generation, which positively affects Gross Domestic Product (GDP). Technological advances have made remote sales and administration of financial services and pro...
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| Format: | Thesis |
| Language: | English |
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2022
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| Online Access: | http://psasir.upm.edu.my/id/eprint/114015/1/114015.pdf |