Application of knowledge management systems in Malaysian oil palm plantations supply chain

Vertically integrated firms are streamlining activities in their supply chain by using knowledge management systems (KMS). Effective KMS need suitable combination of organisational and managerial initiatives and the use of suitable information technologies. Malaysian oil palm plantations have been r...

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Main Authors: Kamarulzaman, Nitty Hirawaty, Mohayidin, Mohd Ghazali
Format: Article
Language:English
Published: Inderscience Publishers 2011
Online Access:http://psasir.upm.edu.my/id/eprint/13232/1/Application%20of%20knowledge%20management%20systems%20in%20Malaysian%20oil%20palm%20plantations%20supply%20chain.pdf
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author Kamarulzaman, Nitty Hirawaty
Mohayidin, Mohd Ghazali
author_facet Kamarulzaman, Nitty Hirawaty
Mohayidin, Mohd Ghazali
author_sort Kamarulzaman, Nitty Hirawaty
collection UPM
description Vertically integrated firms are streamlining activities in their supply chain by using knowledge management systems (KMS). Effective KMS need suitable combination of organisational and managerial initiatives and the use of suitable information technologies. Malaysian oil palm plantations have been recognised as leaders in technology development and adoption. KMS in the plantations started with the use of computerised inventory management systems. Subsequently, the plantation companies applied KMS to integrate various functions, including sourcing raw materials, production and support activities. This paper explores to what extent oil palm plantations have used KMS in managing their supply chain primary and support activities and how effective it is in increasing performance. Results of the study showed the plantation managers agreed that KMS have contributed significantly in improving the plantations' performance. However, greater use of existing KMS and adopting a more advanced IT will further improve performance at all stages of the supply chain.
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spelling upm.eprints-132322015-09-21T08:34:46Z http://psasir.upm.edu.my/id/eprint/13232/ Application of knowledge management systems in Malaysian oil palm plantations supply chain Kamarulzaman, Nitty Hirawaty Mohayidin, Mohd Ghazali Vertically integrated firms are streamlining activities in their supply chain by using knowledge management systems (KMS). Effective KMS need suitable combination of organisational and managerial initiatives and the use of suitable information technologies. Malaysian oil palm plantations have been recognised as leaders in technology development and adoption. KMS in the plantations started with the use of computerised inventory management systems. Subsequently, the plantation companies applied KMS to integrate various functions, including sourcing raw materials, production and support activities. This paper explores to what extent oil palm plantations have used KMS in managing their supply chain primary and support activities and how effective it is in increasing performance. Results of the study showed the plantation managers agreed that KMS have contributed significantly in improving the plantations' performance. However, greater use of existing KMS and adopting a more advanced IT will further improve performance at all stages of the supply chain. Inderscience Publishers 2011 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/13232/1/Application%20of%20knowledge%20management%20systems%20in%20Malaysian%20oil%20palm%20plantations%20supply%20chain.pdf Kamarulzaman, Nitty Hirawaty and Mohayidin, Mohd Ghazali (2011) Application of knowledge management systems in Malaysian oil palm plantations supply chain. International Journal of Business and Systems Research, 5 (1). pp. 104-121. ISSN 1751-2018; ESSN: 1751-2018 10.1504/IJBSR.2011.037293
spellingShingle Kamarulzaman, Nitty Hirawaty
Mohayidin, Mohd Ghazali
Application of knowledge management systems in Malaysian oil palm plantations supply chain
title Application of knowledge management systems in Malaysian oil palm plantations supply chain
title_full Application of knowledge management systems in Malaysian oil palm plantations supply chain
title_fullStr Application of knowledge management systems in Malaysian oil palm plantations supply chain
title_full_unstemmed Application of knowledge management systems in Malaysian oil palm plantations supply chain
title_short Application of knowledge management systems in Malaysian oil palm plantations supply chain
title_sort application of knowledge management systems in malaysian oil palm plantations supply chain
url http://psasir.upm.edu.my/id/eprint/13232/1/Application%20of%20knowledge%20management%20systems%20in%20Malaysian%20oil%20palm%20plantations%20supply%20chain.pdf
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