Communication skills of practicing pharmacists and pharmacy students.

Communication skills are of utmost importance to both students and practicing pharmacists. In order to become successful pharmacists, one needs to possess excellent communication skills to serve the clients. This study examined the perception of 1st year pharmacy students who are currently enrolled...

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Main Authors: M. Majzub, Rohaty, M. Rais, Maisarah, Jusoff, Kamaruzaman
Format: Article
Language:English
English
Published: Canadian Research & Development Centre of Sciences and Cultures 2010
Online Access:http://psasir.upm.edu.my/id/eprint/13641/1/Communication%20skills%20of%20practicing%20pharmacists%20and%20pharmacy%20students.pdf
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author M. Majzub, Rohaty
M. Rais, Maisarah
Jusoff, Kamaruzaman
author_facet M. Majzub, Rohaty
M. Rais, Maisarah
Jusoff, Kamaruzaman
author_sort M. Majzub, Rohaty
collection UPM
description Communication skills are of utmost importance to both students and practicing pharmacists. In order to become successful pharmacists, one needs to possess excellent communication skills to serve the clients. This study examined the perception of 1st year pharmacy students who are currently enrolled in a course entitled Communication Skills for Pharmacy. A sample of 21 students was identified through purposive sampling. They were examined on a) the importance of communication skills in ESP and b) their perceived abilities on the selected communication skills. In addition, 21 practicing pharmacists were interviewed through interview protocols regarding similar issues. The pharmacy students were also involved in a focus group interview technique to gain insights into their communication skills. The preliminary findings showed that whilst the majority of students rated most communication skills as very important, the results also indicated that they perceived having both moderate and lesser abilities in executing such skills. A comparison with practicing pharmacists indicated that the latter have greater abilities to practice communication skills in their daily professional lives. The latter also highlighted that good communication skills has enabled them to (a) prescribe drugs aptly (b) empathize with the clients frame of mind (c) sustain networking with their clients. The findings have practical and educational implications in practicum, curriculum and career development of pharmacists. Keywords: communication skill; practicing pharmacist; pharmacy student.
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spelling upm.eprints-136412015-10-21T00:06:44Z http://psasir.upm.edu.my/id/eprint/13641/ Communication skills of practicing pharmacists and pharmacy students. M. Majzub, Rohaty M. Rais, Maisarah Jusoff, Kamaruzaman Communication skills are of utmost importance to both students and practicing pharmacists. In order to become successful pharmacists, one needs to possess excellent communication skills to serve the clients. This study examined the perception of 1st year pharmacy students who are currently enrolled in a course entitled Communication Skills for Pharmacy. A sample of 21 students was identified through purposive sampling. They were examined on a) the importance of communication skills in ESP and b) their perceived abilities on the selected communication skills. In addition, 21 practicing pharmacists were interviewed through interview protocols regarding similar issues. The pharmacy students were also involved in a focus group interview technique to gain insights into their communication skills. The preliminary findings showed that whilst the majority of students rated most communication skills as very important, the results also indicated that they perceived having both moderate and lesser abilities in executing such skills. A comparison with practicing pharmacists indicated that the latter have greater abilities to practice communication skills in their daily professional lives. The latter also highlighted that good communication skills has enabled them to (a) prescribe drugs aptly (b) empathize with the clients frame of mind (c) sustain networking with their clients. The findings have practical and educational implications in practicum, curriculum and career development of pharmacists. Keywords: communication skill; practicing pharmacist; pharmacy student. Canadian Research & Development Centre of Sciences and Cultures 2010 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/13641/1/Communication%20skills%20of%20practicing%20pharmacists%20and%20pharmacy%20students.pdf M. Majzub, Rohaty and M. Rais, Maisarah and Jusoff, Kamaruzaman (2010) Communication skills of practicing pharmacists and pharmacy students. Studies in Sociology of Science, 1 (1). pp. 67-72. ISSN 1923-0176; ESSN: 1923-0184 http://www.cscanada.net/index.php/sss/index 10.3968%2Fj.sss.1923018420100101.007 English
spellingShingle M. Majzub, Rohaty
M. Rais, Maisarah
Jusoff, Kamaruzaman
Communication skills of practicing pharmacists and pharmacy students.
title Communication skills of practicing pharmacists and pharmacy students.
title_full Communication skills of practicing pharmacists and pharmacy students.
title_fullStr Communication skills of practicing pharmacists and pharmacy students.
title_full_unstemmed Communication skills of practicing pharmacists and pharmacy students.
title_short Communication skills of practicing pharmacists and pharmacy students.
title_sort communication skills of practicing pharmacists and pharmacy students
url http://psasir.upm.edu.my/id/eprint/13641/1/Communication%20skills%20of%20practicing%20pharmacists%20and%20pharmacy%20students.pdf
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