Faktor penentu kelakuan pusingganti pekerja dalam firma IT berstatus MSC Malaysia

The resource-based perspective of entrepreneurship emphasises that highly-skilled employees are important resources in developing new products and in supporting high growth of technology-based firms. Therefore, human resources management issues, including reducing turnover and retaining employees ar...

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Main Authors: Abdullah, Nur Atiqah, Said, Mohd Fuaad, Adham, Khairul Akmaliah
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2010
Online Access:http://psasir.upm.edu.my/id/eprint/14712/1/Faktor%20penentu%20kelakuan%20pusingganti%20pekerja%20dalam%20firma%20IT%20berstatus%20MSC%20Malaysia.pdf
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author Abdullah, Nur Atiqah
Said, Mohd Fuaad
Adham, Khairul Akmaliah
author_facet Abdullah, Nur Atiqah
Said, Mohd Fuaad
Adham, Khairul Akmaliah
author_sort Abdullah, Nur Atiqah
collection UPM
description The resource-based perspective of entrepreneurship emphasises that highly-skilled employees are important resources in developing new products and in supporting high growth of technology-based firms. Therefore, human resources management issues, including reducing turnover and retaining employees are critical issues. The purpose of this study is to identify factors that influence the turnover behaviour among employees in Malaysian’s MSC-status IT firms. Its data-gathering method was survey with the firms’ human resource and top managers selected as respondents. A total of 500 questionnaires were mailed to IT firms with MSC-status. Out of this figure, 106 questionnaires were completed and returned, generating a response rate of 21%. The results indicate that five factors influence the employees’ turnover behavior, which are organisational, work-related, individual, employees-involvement and external factors. This study indicates that internal factors are the main effect in retaining employees in organizations, while to counter the influence of external factors on employees’ turnover, an organization could raise their salary, offer more attractive work-incentives, and provide more flexible working hours.
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spelling upm.eprints-147122015-10-29T07:18:24Z http://psasir.upm.edu.my/id/eprint/14712/ Faktor penentu kelakuan pusingganti pekerja dalam firma IT berstatus MSC Malaysia Abdullah, Nur Atiqah Said, Mohd Fuaad Adham, Khairul Akmaliah The resource-based perspective of entrepreneurship emphasises that highly-skilled employees are important resources in developing new products and in supporting high growth of technology-based firms. Therefore, human resources management issues, including reducing turnover and retaining employees are critical issues. The purpose of this study is to identify factors that influence the turnover behaviour among employees in Malaysian’s MSC-status IT firms. Its data-gathering method was survey with the firms’ human resource and top managers selected as respondents. A total of 500 questionnaires were mailed to IT firms with MSC-status. Out of this figure, 106 questionnaires were completed and returned, generating a response rate of 21%. The results indicate that five factors influence the employees’ turnover behavior, which are organisational, work-related, individual, employees-involvement and external factors. This study indicates that internal factors are the main effect in retaining employees in organizations, while to counter the influence of external factors on employees’ turnover, an organization could raise their salary, offer more attractive work-incentives, and provide more flexible working hours. Penerbit Universiti Kebangsaan Malaysia 2010 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/14712/1/Faktor%20penentu%20kelakuan%20pusingganti%20pekerja%20dalam%20firma%20IT%20berstatus%20MSC%20Malaysia.pdf Abdullah, Nur Atiqah and Said, Mohd Fuaad and Adham, Khairul Akmaliah (2010) Faktor penentu kelakuan pusingganti pekerja dalam firma IT berstatus MSC Malaysia. Jurnal Pengurusan, 30. pp. 63-73. ISSN 0127-2713 http://ejournals.ukm.my/pengurusan/article/view/334
spellingShingle Abdullah, Nur Atiqah
Said, Mohd Fuaad
Adham, Khairul Akmaliah
Faktor penentu kelakuan pusingganti pekerja dalam firma IT berstatus MSC Malaysia
title Faktor penentu kelakuan pusingganti pekerja dalam firma IT berstatus MSC Malaysia
title_full Faktor penentu kelakuan pusingganti pekerja dalam firma IT berstatus MSC Malaysia
title_fullStr Faktor penentu kelakuan pusingganti pekerja dalam firma IT berstatus MSC Malaysia
title_full_unstemmed Faktor penentu kelakuan pusingganti pekerja dalam firma IT berstatus MSC Malaysia
title_short Faktor penentu kelakuan pusingganti pekerja dalam firma IT berstatus MSC Malaysia
title_sort faktor penentu kelakuan pusingganti pekerja dalam firma it berstatus msc malaysia
url http://psasir.upm.edu.my/id/eprint/14712/1/Faktor%20penentu%20kelakuan%20pusingganti%20pekerja%20dalam%20firma%20IT%20berstatus%20MSC%20Malaysia.pdf
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AT saidmohdfuaad faktorpenentukelakuanpusinggantipekerjadalamfirmaitberstatusmscmalaysia
AT adhamkhairulakmaliah faktorpenentukelakuanpusinggantipekerjadalamfirmaitberstatusmscmalaysia