The practice of effective inter-group communication among hospitality employees in a selected hotel.
The study was to examine the relationship between level of knowledge, skills, and attitude with practice of effective inter-group communication. A total of 102 samples responded the questionnaires. The findings revealed that level of knowledge was high, whereas skill, attitude and practices were mod...
Main Authors: | Joned, Rusinah, Fong, Ching Shen, Omar, Zoharah |
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Format: | Article |
Language: | English English |
Published: |
EuroJournals Publishing, Inc
2008
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Subjects: | |
Online Access: | http://psasir.upm.edu.my/id/eprint/17274/1/The%20practice%20of%20effective%20inter.pdf |
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