The practice of effective inter-group communication among hospitality employees in a selected hotel.

The study was to examine the relationship between level of knowledge, skills, and attitude with practice of effective inter-group communication. A total of 102 samples responded the questionnaires. The findings revealed that level of knowledge was high, whereas skill, attitude and practices were mod...

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Bibliographic Details
Main Authors: Joned, Rusinah, Fong, Ching Shen, Omar, Zoharah
Format: Article
Language:English
English
Published: EuroJournals Publishing, Inc 2008
Subjects:
Online Access:http://psasir.upm.edu.my/id/eprint/17274/1/The%20practice%20of%20effective%20inter.pdf

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