Discovering the right key performance indicators in libraries: a review of literatures
This paper discusses the discovey of the right Key Performance Indicators (KPIs) in Malaysian libraries. As one of the measurement performance methodologies, KPIs are used to improved the overall organizational management and by applying the KPIs, it is considered an effort to transform libraries ma...
| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2011
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| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/18588/1/ID%2018588.pdf |