Influence of training and education on quality improvement: evidence from electrical and electronics firms in Malaysia.

Training and education (T&Ed) is an important aspect that sustains the organizations towards continuous quality improvement. People are an organization's most valuable resource; they want to do a good job, but they do not know how, therefore management must take responsibility for helping...

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Bibliographic Details
Main Authors: Abdullah, Muhammad Madi, Uli, Jegak
Format: Conference or Workshop Item
Language:English
English
Published: 2007
Subjects:
Online Access:http://psasir.upm.edu.my/id/eprint/18737/1/ID%2018737.pdf
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author Abdullah, Muhammad Madi
Uli, Jegak
author_facet Abdullah, Muhammad Madi
Uli, Jegak
author_sort Abdullah, Muhammad Madi
collection UPM
description Training and education (T&Ed) is an important aspect that sustains the organizations towards continuous quality improvement. People are an organization's most valuable resource; they want to do a good job, but they do not know how, therefore management must take responsibility for helping them and organizations that are committed to quality improvement will invest heavily in training and education of their employees. T&Ed therefore becomes an important aspect in the human resource practices in the organization. The aim of the paper is to examine the unique comtribution or the influence of training & education on quality improvement in 255 Electrical and Electronics (E&E) firms in Malaysia. The finding reveals that quality improvement in these organizations was significantly influenced by training & education. Thus, this study has empirically shown that qnality improvement will increase when the firms implement more training and educational activities.
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spelling upm.eprints-187372013-11-07T07:54:16Z http://psasir.upm.edu.my/id/eprint/18737/ Influence of training and education on quality improvement: evidence from electrical and electronics firms in Malaysia. Abdullah, Muhammad Madi Uli, Jegak Training and education (T&Ed) is an important aspect that sustains the organizations towards continuous quality improvement. People are an organization's most valuable resource; they want to do a good job, but they do not know how, therefore management must take responsibility for helping them and organizations that are committed to quality improvement will invest heavily in training and education of their employees. T&Ed therefore becomes an important aspect in the human resource practices in the organization. The aim of the paper is to examine the unique comtribution or the influence of training & education on quality improvement in 255 Electrical and Electronics (E&E) firms in Malaysia. The finding reveals that quality improvement in these organizations was significantly influenced by training & education. Thus, this study has empirically shown that qnality improvement will increase when the firms implement more training and educational activities. 2007 Conference or Workshop Item NonPeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/18737/1/ID%2018737.pdf Abdullah, Muhammad Madi and Uli, Jegak (2007) Influence of training and education on quality improvement: evidence from electrical and electronics firms in Malaysia. In: Seminar Kebangsaan Sains Sosial : Sains Sosial Teras Pembangunan Modal Insan, 20-21 Mei 2007, Kuala Lumpur. (pp. 160-173). (Unpublished) Total quality management - Malaysia. Manufacturing industries - Malaysia. Employees - Training of - Evaluation. English
spellingShingle Total quality management - Malaysia.
Manufacturing industries - Malaysia.
Employees - Training of - Evaluation.
Abdullah, Muhammad Madi
Uli, Jegak
Influence of training and education on quality improvement: evidence from electrical and electronics firms in Malaysia.
title Influence of training and education on quality improvement: evidence from electrical and electronics firms in Malaysia.
title_full Influence of training and education on quality improvement: evidence from electrical and electronics firms in Malaysia.
title_fullStr Influence of training and education on quality improvement: evidence from electrical and electronics firms in Malaysia.
title_full_unstemmed Influence of training and education on quality improvement: evidence from electrical and electronics firms in Malaysia.
title_short Influence of training and education on quality improvement: evidence from electrical and electronics firms in Malaysia.
title_sort influence of training and education on quality improvement evidence from electrical and electronics firms in malaysia
topic Total quality management - Malaysia.
Manufacturing industries - Malaysia.
Employees - Training of - Evaluation.
url http://psasir.upm.edu.my/id/eprint/18737/1/ID%2018737.pdf
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