Redress mechanism for consumers in the motor vehicle repair and service industry

Malaysian laws have provided various rights to consumers in the cases of defective and unsatisfactory services under contract law, tort law as well as the Consumer Protection Act 1999. The rights, however, are worthless in the absence of an effective redress mechanism. This paper seeks to examine th...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριοι συγγραφείς: Abu Bakar, Elistina, Amin, Naemah
Μορφή: Άρθρο
Γλώσσα:English
Έκδοση: Malaysian Consumer and Family Economics Association 2011
Διαθέσιμο Online:http://psasir.upm.edu.my/id/eprint/22644/1/Redress%20mechanism%20for%20consumers%20in%20the%20motor%20vehicle%20repair%20and%20service%20industry.pdf