Electronic commerce‐enabled supply chain process integration and business value

Purpose: The purpose of this paper is to develop and test a model to analyze the relationships between three aspects of technical electronic commerce (EC)‐based information system (IS) resources; the supply chain process integration; and business value. Design/methodology/approach: The paper is cons...

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Main Authors: Ghobakhloo, Morteza, Sabouri, Mohammad Sadegh, Tang, Sai Hong, Amirizadeh, Khosro
Format: Article
Language:English
Published: Emerald Group Publishing 2011
Online Access:http://psasir.upm.edu.my/id/eprint/23122/1/Electronic%20commerce%E2%80%90enabled%20supply%20chain%20process%20integration%20and%20business%20value.pdf
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author Ghobakhloo, Morteza
Sabouri, Mohammad Sadegh
Tang, Sai Hong
Amirizadeh, Khosro
author_facet Ghobakhloo, Morteza
Sabouri, Mohammad Sadegh
Tang, Sai Hong
Amirizadeh, Khosro
author_sort Ghobakhloo, Morteza
collection UPM
description Purpose: The purpose of this paper is to develop and test a model to analyze the relationships between three aspects of technical electronic commerce (EC)‐based information system (IS) resources; the supply chain process integration; and business value. Design/methodology/approach: The paper is consistent with the perspective on IS‐enabled organizational capabilities and resource based view of the firm. A questionnaire‐based survey was conducted to collect data from 214 supply chain, logistics, or procurement/purchasing managers of leading manufacturing firms. Findings: The findings suggest that supply chain process integration, a key EC‐enabled organizational capability, can enhance business value. We found that this capability serve as a catalyst in transforming technical EC‐based IS resources (technical quality of EC applications, EC advancements, and EC alignment) into higher value for a firm. Research limitations/implications: Among other limitations, this paper does not address human IS resources as the other potential determinants of firm's supply chain capabilities. Moreover, this study relies on cross‐sectional data. Practical implications: The results suggest that supply chain process integration is an important intermediate organizational capability through which value of EC‐based IS resources can be materialized. The technical aspects of EC‐based IS resources need to be developed to effectively form supply chain capabilities. Originality/value: The paper is perhaps one of the first to show theoretically and empirically how firms, in particular in developing countries, can generate business value from EC‐enabled supply chain process integration; also it broadens the scope of EC alignment in relation to process integration and business value to the entire supply chain.
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spelling upm.eprints-231222015-12-03T08:08:28Z http://psasir.upm.edu.my/id/eprint/23122/ Electronic commerce‐enabled supply chain process integration and business value Ghobakhloo, Morteza Sabouri, Mohammad Sadegh Tang, Sai Hong Amirizadeh, Khosro Purpose: The purpose of this paper is to develop and test a model to analyze the relationships between three aspects of technical electronic commerce (EC)‐based information system (IS) resources; the supply chain process integration; and business value. Design/methodology/approach: The paper is consistent with the perspective on IS‐enabled organizational capabilities and resource based view of the firm. A questionnaire‐based survey was conducted to collect data from 214 supply chain, logistics, or procurement/purchasing managers of leading manufacturing firms. Findings: The findings suggest that supply chain process integration, a key EC‐enabled organizational capability, can enhance business value. We found that this capability serve as a catalyst in transforming technical EC‐based IS resources (technical quality of EC applications, EC advancements, and EC alignment) into higher value for a firm. Research limitations/implications: Among other limitations, this paper does not address human IS resources as the other potential determinants of firm's supply chain capabilities. Moreover, this study relies on cross‐sectional data. Practical implications: The results suggest that supply chain process integration is an important intermediate organizational capability through which value of EC‐based IS resources can be materialized. The technical aspects of EC‐based IS resources need to be developed to effectively form supply chain capabilities. Originality/value: The paper is perhaps one of the first to show theoretically and empirically how firms, in particular in developing countries, can generate business value from EC‐enabled supply chain process integration; also it broadens the scope of EC alignment in relation to process integration and business value to the entire supply chain. Emerald Group Publishing 2011 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/23122/1/Electronic%20commerce%E2%80%90enabled%20supply%20chain%20process%20integration%20and%20business%20value.pdf Ghobakhloo, Morteza and Sabouri, Mohammad Sadegh and Tang, Sai Hong and Amirizadeh, Khosro (2011) Electronic commerce‐enabled supply chain process integration and business value. Journal of Systems and Information Technology, 13 (4). pp. 344-368. ISSN 1328-7265; ESSN: 1758-8847 http://www.emeraldinsight.com/doi/abs/10.1108/13287261111183960 10.1108/13287261111183960
spellingShingle Ghobakhloo, Morteza
Sabouri, Mohammad Sadegh
Tang, Sai Hong
Amirizadeh, Khosro
Electronic commerce‐enabled supply chain process integration and business value
title Electronic commerce‐enabled supply chain process integration and business value
title_full Electronic commerce‐enabled supply chain process integration and business value
title_fullStr Electronic commerce‐enabled supply chain process integration and business value
title_full_unstemmed Electronic commerce‐enabled supply chain process integration and business value
title_short Electronic commerce‐enabled supply chain process integration and business value
title_sort electronic commerce enabled supply chain process integration and business value
url http://psasir.upm.edu.my/id/eprint/23122/1/Electronic%20commerce%E2%80%90enabled%20supply%20chain%20process%20integration%20and%20business%20value.pdf
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AT amirizadehkhosro electroniccommerceenabledsupplychainprocessintegrationandbusinessvalue