Usability of academic management system

The usability of system lies on the effectiveness and ease-of-use of a system. The main function of Academic Management System (AMS) is to assist university staff to manage students’ records. A student record embodies in various and numerous courses management, finance, examination, accommodation an...

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Main Authors: Wan Hassan, Wan Azlan, Ahmad Teridi, Norhawani, Abdullah, Khairul Annuar, Hamid, Azhar, Jusoff, Kamaruzaman, Megat Mohd Zainuddin, Norziha
Format: Article
Language:English
Published: Canadian Research & Development Center of Sciences and Cultures 2011
Online Access:http://psasir.upm.edu.my/id/eprint/23911/1/23911.pdf
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author Wan Hassan, Wan Azlan
Ahmad Teridi, Norhawani
Abdullah, Khairul Annuar
Hamid, Azhar
Jusoff, Kamaruzaman
Megat Mohd Zainuddin, Norziha
author_facet Wan Hassan, Wan Azlan
Ahmad Teridi, Norhawani
Abdullah, Khairul Annuar
Hamid, Azhar
Jusoff, Kamaruzaman
Megat Mohd Zainuddin, Norziha
author_sort Wan Hassan, Wan Azlan
collection UPM
description The usability of system lies on the effectiveness and ease-of-use of a system. The main function of Academic Management System (AMS) is to assist university staff to manage students’ records. A student record embodies in various and numerous courses management, finance, examination, accommodation and other essential information. The purpose of this paper is to evaluate the concept of system usability. It subsequently observes and analyzes the usability of AMS at a university by applying Nielsen’s heuristic evaluation method. As a preliminary study, the usability of AMS at one of the Institute of Higher Learning (IHL) in Malaysia has been chosen and assessed. The results obtained can be served as comparative guides for future betterments and references to the IHL. The study shows that the usability constructs selected are not being fulfilled in AMS. Recommendations to improve the usability of AMS are also discussed.
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spelling upm.eprints-239112020-07-14T02:02:31Z http://psasir.upm.edu.my/id/eprint/23911/ Usability of academic management system Wan Hassan, Wan Azlan Ahmad Teridi, Norhawani Abdullah, Khairul Annuar Hamid, Azhar Jusoff, Kamaruzaman Megat Mohd Zainuddin, Norziha The usability of system lies on the effectiveness and ease-of-use of a system. The main function of Academic Management System (AMS) is to assist university staff to manage students’ records. A student record embodies in various and numerous courses management, finance, examination, accommodation and other essential information. The purpose of this paper is to evaluate the concept of system usability. It subsequently observes and analyzes the usability of AMS at a university by applying Nielsen’s heuristic evaluation method. As a preliminary study, the usability of AMS at one of the Institute of Higher Learning (IHL) in Malaysia has been chosen and assessed. The results obtained can be served as comparative guides for future betterments and references to the IHL. The study shows that the usability constructs selected are not being fulfilled in AMS. Recommendations to improve the usability of AMS are also discussed. Canadian Research & Development Center of Sciences and Cultures 2011 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/23911/1/23911.pdf Wan Hassan, Wan Azlan and Ahmad Teridi, Norhawani and Abdullah, Khairul Annuar and Hamid, Azhar and Jusoff, Kamaruzaman and Megat Mohd Zainuddin, Norziha (2011) Usability of academic management system. Management Science and Engineering, 5 (1). pp. 81-87. ISSN 1913-0341; ESSN: 1913-035X http://cscanada.net/index.php/mse/article/view/j.mse.1913035X20110501.009 10.3968/j.mse.1913035X20110501.009
spellingShingle Wan Hassan, Wan Azlan
Ahmad Teridi, Norhawani
Abdullah, Khairul Annuar
Hamid, Azhar
Jusoff, Kamaruzaman
Megat Mohd Zainuddin, Norziha
Usability of academic management system
title Usability of academic management system
title_full Usability of academic management system
title_fullStr Usability of academic management system
title_full_unstemmed Usability of academic management system
title_short Usability of academic management system
title_sort usability of academic management system
url http://psasir.upm.edu.my/id/eprint/23911/1/23911.pdf
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