Changing the perception of the call center industry.

Bibliographic Details
Main Authors: Alizadeh , Hossein Nezakati, Sedek, Rozita
Other Authors: Ishan, Zahira
Format: Book Section
Published: McGraw-Hill (Malaysia) 2012
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author Alizadeh , Hossein Nezakati
Sedek, Rozita
author2 Ishan, Zahira
author_facet Ishan, Zahira
Alizadeh , Hossein Nezakati
Sedek, Rozita
author_sort Alizadeh , Hossein Nezakati
collection UPM
first_indexed 2024-03-06T08:04:51Z
format Book Section
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institution Universiti Putra Malaysia
last_indexed 2024-03-06T08:04:51Z
publishDate 2012
publisher McGraw-Hill (Malaysia)
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spelling upm.eprints-261672013-11-14T03:42:45Z http://psasir.upm.edu.my/id/eprint/26167/ Changing the perception of the call center industry. Alizadeh , Hossein Nezakati Sedek, Rozita McGraw-Hill (Malaysia) Ishan, Zahira Mansor, Zuraina Wong, Foong Yee Ho, Jo Ann 2012 Book Section PeerReviewed Alizadeh , Hossein Nezakati and Sedek, Rozita (2012) Changing the perception of the call center industry. In: Business practices in Malaysia. McGraw-Hill (Malaysia), Shah Alam, Selangor, pp. 106-120. ISBN 9789675771521
spellingShingle Alizadeh , Hossein Nezakati
Sedek, Rozita
Changing the perception of the call center industry.
title Changing the perception of the call center industry.
title_full Changing the perception of the call center industry.
title_fullStr Changing the perception of the call center industry.
title_full_unstemmed Changing the perception of the call center industry.
title_short Changing the perception of the call center industry.
title_sort changing the perception of the call center industry
work_keys_str_mv AT alizadehhosseinnezakati changingtheperceptionofthecallcenterindustry
AT sedekrozita changingtheperceptionofthecallcenterindustry