Changing the perception of the call center industry.
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Book Section |
Published: |
McGraw-Hill (Malaysia)
2012
|
_version_ | 1825925920148422656 |
---|---|
author | Alizadeh , Hossein Nezakati Sedek, Rozita |
author2 | Ishan, Zahira |
author_facet | Ishan, Zahira Alizadeh , Hossein Nezakati Sedek, Rozita |
author_sort | Alizadeh , Hossein Nezakati |
collection | UPM |
first_indexed | 2024-03-06T08:04:51Z |
format | Book Section |
id | upm.eprints-26167 |
institution | Universiti Putra Malaysia |
last_indexed | 2024-03-06T08:04:51Z |
publishDate | 2012 |
publisher | McGraw-Hill (Malaysia) |
record_format | dspace |
spelling | upm.eprints-261672013-11-14T03:42:45Z http://psasir.upm.edu.my/id/eprint/26167/ Changing the perception of the call center industry. Alizadeh , Hossein Nezakati Sedek, Rozita McGraw-Hill (Malaysia) Ishan, Zahira Mansor, Zuraina Wong, Foong Yee Ho, Jo Ann 2012 Book Section PeerReviewed Alizadeh , Hossein Nezakati and Sedek, Rozita (2012) Changing the perception of the call center industry. In: Business practices in Malaysia. McGraw-Hill (Malaysia), Shah Alam, Selangor, pp. 106-120. ISBN 9789675771521 |
spellingShingle | Alizadeh , Hossein Nezakati Sedek, Rozita Changing the perception of the call center industry. |
title | Changing the perception of the call center industry. |
title_full | Changing the perception of the call center industry. |
title_fullStr | Changing the perception of the call center industry. |
title_full_unstemmed | Changing the perception of the call center industry. |
title_short | Changing the perception of the call center industry. |
title_sort | changing the perception of the call center industry |
work_keys_str_mv | AT alizadehhosseinnezakati changingtheperceptionofthecallcenterindustry AT sedekrozita changingtheperceptionofthecallcenterindustry |