Knowledge management system model in enhancing knowledge facilitation of software process improvement for software house organization.
Software Process Improvement (SPI) is necessity to any Software House Organization (SHO). Process improvement requires embedding the knowledge into SHO's practice and structure especially in promoting and facilitating knowledge of best practice in SPI for the benefits of members of community of...
| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English English |
| Published: |
2012
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| Online Access: | http://psasir.upm.edu.my/id/eprint/27767/1/ID%2027767.pdf |
| _version_ | 1825947187414040576 |
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| author | Abdullah, Rusli Mohamed Talib, Amir |
| author_facet | Abdullah, Rusli Mohamed Talib, Amir |
| author_sort | Abdullah, Rusli |
| collection | UPM |
| description | Software Process Improvement (SPI) is necessity to any Software House Organization (SHO). Process improvement requires embedding the knowledge into SHO's practice and structure especially in promoting and facilitating knowledge of best practice in SPI for the benefits of members of community of practice (CoP). Hence, in this paper, knowledge management (KM) and knowledge facilitation are investigated in order to find practical means to reach process improvement regarding with software development environment. In particular this study, it is also concerned with the process of Knowledge Management System (KMS) in supporting the knowledge facilitation of SPI for SHO. In order to understand the support process, we have studied how KM processes are practiced within SHO which includes communication, learning, sharing and documentation process. The findings explain on how the KMS has been practiced and influence the SPI in SHO. This result indicates that KM processes in SHO are being undertaken in a very informal manner, which has caused SHO to be more informal in their KM processes specifically and SPI generally. |
| first_indexed | 2024-03-06T08:09:23Z |
| format | Conference or Workshop Item |
| id | upm.eprints-27767 |
| institution | Universiti Putra Malaysia |
| language | English English |
| last_indexed | 2024-03-06T08:09:23Z |
| publishDate | 2012 |
| record_format | dspace |
| spelling | upm.eprints-277672014-10-27T06:23:03Z http://psasir.upm.edu.my/id/eprint/27767/ Knowledge management system model in enhancing knowledge facilitation of software process improvement for software house organization. Abdullah, Rusli Mohamed Talib, Amir Software Process Improvement (SPI) is necessity to any Software House Organization (SHO). Process improvement requires embedding the knowledge into SHO's practice and structure especially in promoting and facilitating knowledge of best practice in SPI for the benefits of members of community of practice (CoP). Hence, in this paper, knowledge management (KM) and knowledge facilitation are investigated in order to find practical means to reach process improvement regarding with software development environment. In particular this study, it is also concerned with the process of Knowledge Management System (KMS) in supporting the knowledge facilitation of SPI for SHO. In order to understand the support process, we have studied how KM processes are practiced within SHO which includes communication, learning, sharing and documentation process. The findings explain on how the KMS has been practiced and influence the SPI in SHO. This result indicates that KM processes in SHO are being undertaken in a very informal manner, which has caused SHO to be more informal in their KM processes specifically and SPI generally. 2012 Conference or Workshop Item PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/27767/1/ID%2027767.pdf Abdullah, Rusli and Mohamed Talib, Amir (2012) Knowledge management system model in enhancing knowledge facilitation of software process improvement for software house organization. In: 2012 International Conference on Information Retrieval & Knowledge Management (CAMP 2012), 13-15 Mar. 2012, Kuala Lumpur, Malaysia. (pp. 60-63). English |
| spellingShingle | Abdullah, Rusli Mohamed Talib, Amir Knowledge management system model in enhancing knowledge facilitation of software process improvement for software house organization. |
| title | Knowledge management system model in enhancing knowledge facilitation of software process improvement for software house organization. |
| title_full | Knowledge management system model in enhancing knowledge facilitation of software process improvement for software house organization. |
| title_fullStr | Knowledge management system model in enhancing knowledge facilitation of software process improvement for software house organization. |
| title_full_unstemmed | Knowledge management system model in enhancing knowledge facilitation of software process improvement for software house organization. |
| title_short | Knowledge management system model in enhancing knowledge facilitation of software process improvement for software house organization. |
| title_sort | knowledge management system model in enhancing knowledge facilitation of software process improvement for software house organization |
| url | http://psasir.upm.edu.my/id/eprint/27767/1/ID%2027767.pdf |
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