Assessing consumer's willingness to pay for improved domestic water services in Kelantan, Malaysia

This study aims to estimate willingness to pay (WTP) of people in the state of Kelantan, Malaysia for improvement in their domestic water services. Their water sector has been a long debate since their poor water services have threatened people’s daily routine such as water disruption, water leakage...

Full description

Bibliographic Details
Main Authors: Kamaludin, Mahirah, Abdul Rahim, Khalid, Radam, Alias
Format: Article
Language:English
Published: ARF Publication Sourcing 2013
Online Access:http://psasir.upm.edu.my/id/eprint/28271/1/Assessing%20consumer.pdf
_version_ 1825947284116865024
author Kamaludin, Mahirah
Abdul Rahim, Khalid
Radam, Alias
author_facet Kamaludin, Mahirah
Abdul Rahim, Khalid
Radam, Alias
author_sort Kamaludin, Mahirah
collection UPM
description This study aims to estimate willingness to pay (WTP) of people in the state of Kelantan, Malaysia for improvement in their domestic water services. Their water sector has been a long debate since their poor water services have threatened people’s daily routine such as water disruption, water leakage, smelly and dirty water supply. The water services should be managed effectively based on efficient water pricing since any improvement in services involve high cost in its operation. A Contingent Valuation Method (CVM) was employed to 552 households in the state for analysis regarding to the services and Probit model was used to analyse the data obtained through the survey. The results show that bid price, household income and household size have statistically significant impact on WTP and they are as expected in earlier studies. The calculated mean WTP is RM0.60 applied on the first 35m3 and it is much higher from current water price. The new water price can be recommended for any improvement and upgraded services to high standard in services in the future which is satisfying consumer’s needs.
first_indexed 2024-03-06T08:10:52Z
format Article
id upm.eprints-28271
institution Universiti Putra Malaysia
language English
last_indexed 2024-03-06T08:10:52Z
publishDate 2013
publisher ARF Publication Sourcing
record_format dspace
spelling upm.eprints-282712015-09-18T01:57:09Z http://psasir.upm.edu.my/id/eprint/28271/ Assessing consumer's willingness to pay for improved domestic water services in Kelantan, Malaysia Kamaludin, Mahirah Abdul Rahim, Khalid Radam, Alias This study aims to estimate willingness to pay (WTP) of people in the state of Kelantan, Malaysia for improvement in their domestic water services. Their water sector has been a long debate since their poor water services have threatened people’s daily routine such as water disruption, water leakage, smelly and dirty water supply. The water services should be managed effectively based on efficient water pricing since any improvement in services involve high cost in its operation. A Contingent Valuation Method (CVM) was employed to 552 households in the state for analysis regarding to the services and Probit model was used to analyse the data obtained through the survey. The results show that bid price, household income and household size have statistically significant impact on WTP and they are as expected in earlier studies. The calculated mean WTP is RM0.60 applied on the first 35m3 and it is much higher from current water price. The new water price can be recommended for any improvement and upgraded services to high standard in services in the future which is satisfying consumer’s needs. ARF Publication Sourcing 2013-02 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/28271/1/Assessing%20consumer.pdf Kamaludin, Mahirah and Abdul Rahim, Khalid and Radam, Alias (2013) Assessing consumer's willingness to pay for improved domestic water services in Kelantan, Malaysia. The International Journal of Social Sciences, 8 (1). pp. 45-53. ISSN 2305-4557 http://www.tijoss.com/8thVolume.html
spellingShingle Kamaludin, Mahirah
Abdul Rahim, Khalid
Radam, Alias
Assessing consumer's willingness to pay for improved domestic water services in Kelantan, Malaysia
title Assessing consumer's willingness to pay for improved domestic water services in Kelantan, Malaysia
title_full Assessing consumer's willingness to pay for improved domestic water services in Kelantan, Malaysia
title_fullStr Assessing consumer's willingness to pay for improved domestic water services in Kelantan, Malaysia
title_full_unstemmed Assessing consumer's willingness to pay for improved domestic water services in Kelantan, Malaysia
title_short Assessing consumer's willingness to pay for improved domestic water services in Kelantan, Malaysia
title_sort assessing consumer s willingness to pay for improved domestic water services in kelantan malaysia
url http://psasir.upm.edu.my/id/eprint/28271/1/Assessing%20consumer.pdf
work_keys_str_mv AT kamaludinmahirah assessingconsumerswillingnesstopayforimproveddomesticwaterservicesinkelantanmalaysia
AT abdulrahimkhalid assessingconsumerswillingnesstopayforimproveddomesticwaterservicesinkelantanmalaysia
AT radamalias assessingconsumerswillingnesstopayforimproveddomesticwaterservicesinkelantanmalaysia