Information technology (IT) knowledge and skills of accounting graduates : does an expectation gap exist?

The present research explores the expectation gap in information technology (IT) skills development in an accounting degree course using grounded theory methodology. Data were collected using multiple qualitative approaches, including interviews; focus groups; observations; and document reviews, foc...

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Main Authors: Senik, Rosmila, Broad, Martin, Mat, Norazila, Abdul Kadir, Suhaida
Format: Article
Language:English
Published: Universiti Kebangsaan Malaysia Press 2013
Online Access:http://psasir.upm.edu.my/id/eprint/28400/1/Information%20technology.pdf
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author Senik, Rosmila
Broad, Martin
Mat, Norazila
Abdul Kadir, Suhaida
author_facet Senik, Rosmila
Broad, Martin
Mat, Norazila
Abdul Kadir, Suhaida
author_sort Senik, Rosmila
collection UPM
description The present research explores the expectation gap in information technology (IT) skills development in an accounting degree course using grounded theory methodology. Data were collected using multiple qualitative approaches, including interviews; focus groups; observations; and document reviews, focusing on respondents at one traditional university in the UK and involving respondents from one of the big four accounting firms operating in the UK. The findings indicate that some of the required understanding and skills relating to accounting, tax and auditing software is lacking, suggesting an expectation gap. Different opinions concerning who should assume the responsibility for the development of the IT skills of the graduates; the understanding concerning the nature of IT skills; unclear expectations; and a lack of communication among stakeholders in accounting education are the factors perceived to cause the existence of such a gap. The findings also reveal that educators, as major players in the education process, should initiate a platform to promote communication among all stakeholders in educations, including potential employers and students, so that skills needs and expectations can be clearly identified and communicated, thus bridging the gap.
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spelling upm.eprints-284002016-01-28T04:51:08Z http://psasir.upm.edu.my/id/eprint/28400/ Information technology (IT) knowledge and skills of accounting graduates : does an expectation gap exist? Senik, Rosmila Broad, Martin Mat, Norazila Abdul Kadir, Suhaida The present research explores the expectation gap in information technology (IT) skills development in an accounting degree course using grounded theory methodology. Data were collected using multiple qualitative approaches, including interviews; focus groups; observations; and document reviews, focusing on respondents at one traditional university in the UK and involving respondents from one of the big four accounting firms operating in the UK. The findings indicate that some of the required understanding and skills relating to accounting, tax and auditing software is lacking, suggesting an expectation gap. Different opinions concerning who should assume the responsibility for the development of the IT skills of the graduates; the understanding concerning the nature of IT skills; unclear expectations; and a lack of communication among stakeholders in accounting education are the factors perceived to cause the existence of such a gap. The findings also reveal that educators, as major players in the education process, should initiate a platform to promote communication among all stakeholders in educations, including potential employers and students, so that skills needs and expectations can be clearly identified and communicated, thus bridging the gap. Universiti Kebangsaan Malaysia Press 2013-09 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/28400/1/Information%20technology.pdf Senik, Rosmila and Broad, Martin and Mat, Norazila and Abdul Kadir, Suhaida (2013) Information technology (IT) knowledge and skills of accounting graduates : does an expectation gap exist? Jurnal Pengurusan, 38. pp. 87-100. ISSN 0127-2713 http://ejournals.ukm.my/pengurusan/article/view/4615
spellingShingle Senik, Rosmila
Broad, Martin
Mat, Norazila
Abdul Kadir, Suhaida
Information technology (IT) knowledge and skills of accounting graduates : does an expectation gap exist?
title Information technology (IT) knowledge and skills of accounting graduates : does an expectation gap exist?
title_full Information technology (IT) knowledge and skills of accounting graduates : does an expectation gap exist?
title_fullStr Information technology (IT) knowledge and skills of accounting graduates : does an expectation gap exist?
title_full_unstemmed Information technology (IT) knowledge and skills of accounting graduates : does an expectation gap exist?
title_short Information technology (IT) knowledge and skills of accounting graduates : does an expectation gap exist?
title_sort information technology it knowledge and skills of accounting graduates does an expectation gap exist
url http://psasir.upm.edu.my/id/eprint/28400/1/Information%20technology.pdf
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