Improving purchasing performance by implementation of QMS process management approach in a manufacturing company
Process oriented approach in quality management system has been introduced with ISO9001:2000. The international standard promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a QMS to enhance customer satisfaction by meeting customer requirement...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Trans Tech Publications
2013
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| Online Access: | http://psasir.upm.edu.my/id/eprint/28444/1/Improving%20purchasing%20performance%20by%20implementation%20of%20QMS%20process%20management%20approach%20in%20a%20manufacturing%20company.pdf |