Predictors of workplace deviant behaviour : HRD agenda for Malaysian support personnel.

The purpose of this paper is to develop a theoretical model of the determinants of workplace deviant behaviour among support personnel in Malaysian Public Service organisations. Design/methodology/approach: This study is based on reviews of past studies on workplace deviant behaviour. To conduct the...

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Main Authors: Alias, Mazni, Mohd Rasdi, Roziah, Ismail, Maimunah, Abu Samah, Bahaman
Format: Article
Language:English
English
Published: Emerald Group Publishing Limited 2013
Online Access:http://psasir.upm.edu.my/id/eprint/28998/1/Predictors%20of%20workplace%20deviant%20behaviour.pdf
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author Alias, Mazni
Mohd Rasdi, Roziah
Ismail, Maimunah
Abu Samah, Bahaman
author_facet Alias, Mazni
Mohd Rasdi, Roziah
Ismail, Maimunah
Abu Samah, Bahaman
author_sort Alias, Mazni
collection UPM
description The purpose of this paper is to develop a theoretical model of the determinants of workplace deviant behaviour among support personnel in Malaysian Public Service organisations. Design/methodology/approach: This study is based on reviews of past studies on workplace deviant behaviour. To conduct the literature review, several keywords were identified. Several electronic databases available at the university's library such as Springer, Proquest, SAGE, Emerald, EBSCOHost, Science Direct, and Blackwell Synergy were used to search for supporting materials and resources. Findings: In the reviews, the authors found three potential groups of workplace deviant behaviour determinants among support personnel. The determinants are individual-related factors, organisational-related factors, and work-related factors. The paper established job satisfaction as a mediating variable between the three potential groups of determinants and workplace deviant behaviour. Practical implications: Future research could provide a more definitive theoretical statement of workplace deviant behaviour and develop an additional proposition which may be derived from a more refined theory. Practical interventions for HRD professionals were suggested to assist individuals and organisations towards reducing the prevalence of workplace deviant behaviour. Originality/value: The research yields a theoretical framework that outlines the predictive potential of the three key factors in explaining workplace deviant behaviour among support personnel. The factors can be considered in developing HRD practices.
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spelling upm.eprints-289982015-09-08T01:34:22Z http://psasir.upm.edu.my/id/eprint/28998/ Predictors of workplace deviant behaviour : HRD agenda for Malaysian support personnel. Alias, Mazni Mohd Rasdi, Roziah Ismail, Maimunah Abu Samah, Bahaman The purpose of this paper is to develop a theoretical model of the determinants of workplace deviant behaviour among support personnel in Malaysian Public Service organisations. Design/methodology/approach: This study is based on reviews of past studies on workplace deviant behaviour. To conduct the literature review, several keywords were identified. Several electronic databases available at the university's library such as Springer, Proquest, SAGE, Emerald, EBSCOHost, Science Direct, and Blackwell Synergy were used to search for supporting materials and resources. Findings: In the reviews, the authors found three potential groups of workplace deviant behaviour determinants among support personnel. The determinants are individual-related factors, organisational-related factors, and work-related factors. The paper established job satisfaction as a mediating variable between the three potential groups of determinants and workplace deviant behaviour. Practical implications: Future research could provide a more definitive theoretical statement of workplace deviant behaviour and develop an additional proposition which may be derived from a more refined theory. Practical interventions for HRD professionals were suggested to assist individuals and organisations towards reducing the prevalence of workplace deviant behaviour. Originality/value: The research yields a theoretical framework that outlines the predictive potential of the three key factors in explaining workplace deviant behaviour among support personnel. The factors can be considered in developing HRD practices. Emerald Group Publishing Limited 2013-02 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/28998/1/Predictors%20of%20workplace%20deviant%20behaviour.pdf Alias, Mazni and Mohd Rasdi, Roziah and Ismail, Maimunah and Abu Samah, Bahaman (2013) Predictors of workplace deviant behaviour : HRD agenda for Malaysian support personnel. European Journal of Training and Development, 37 (2). pp. 161-182. ISSN 2046-9012 10.1108/03090591311301671 English
spellingShingle Alias, Mazni
Mohd Rasdi, Roziah
Ismail, Maimunah
Abu Samah, Bahaman
Predictors of workplace deviant behaviour : HRD agenda for Malaysian support personnel.
title Predictors of workplace deviant behaviour : HRD agenda for Malaysian support personnel.
title_full Predictors of workplace deviant behaviour : HRD agenda for Malaysian support personnel.
title_fullStr Predictors of workplace deviant behaviour : HRD agenda for Malaysian support personnel.
title_full_unstemmed Predictors of workplace deviant behaviour : HRD agenda for Malaysian support personnel.
title_short Predictors of workplace deviant behaviour : HRD agenda for Malaysian support personnel.
title_sort predictors of workplace deviant behaviour hrd agenda for malaysian support personnel
url http://psasir.upm.edu.my/id/eprint/28998/1/Predictors%20of%20workplace%20deviant%20behaviour.pdf
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