| Summary: | Websites have become a requirement for Malaysian hospitals
today as an information channel to inform the public about
their facilities and services.It is therefore necessary for
hospitals to design websites for online knowledge dissemination.Thus, the success of a hospital’s web-based
application depends critically on the knowledge dissemination approach used.In this research,a study was conducted on the extent of knowledge dissemination achieved by a hospital’s web application, measured based on the approach of knowledge sharing and knowledge collaboration.
The objectives of this study are to identify the characteristics of a hospital’s web-based application and
propose an architecture for knowledge dissemination based on the concept of knowledge sharing and knowledge collaboration.Knowledge sharing allows the dissemination
of information on the hospital’s services and facilities
,including the types of health care and treatments
available to the public.Knowledge collaboration requires
communication through forums, appointments and notifications. A study was conducted on the web-based
applications used in state hospitals around Malaysia.It is hoped that the proposed knowledge dissemination architecture may assist hospitals plan for knowledge sharing and knowledge collaboration requirements in developing their web-based applications.
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