Investigating the factors influence adoption of internet banking in Malaysia: adopters perspective
The main purpose of this research is to investigate the factors that influence adopters to take up the Internet banking services in Malaysia. The sampling units in this survey are the adopters of Internet banking who were using it for at least six months. A total of 116 useable questionnaires was...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Canadian Center of Science and Education
2013
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| Online Access: | http://psasir.upm.edu.my/id/eprint/30835/1/Investigating%20the%20factors%20influence%20adoption%20of%20internet%20banking%20in%20Malaysia.pdf |
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| author | Hong, Yong Hoe Teh, Boon Heng Vinayan, Gowrie Chin, Hooi Soh Nasreen Khan, Ong, Tze San |
| author_facet | Hong, Yong Hoe Teh, Boon Heng Vinayan, Gowrie Chin, Hooi Soh Nasreen Khan, Ong, Tze San |
| author_sort | Hong, Yong Hoe |
| collection | UPM |
| description | The main purpose of this research is to investigate the factors that influence adopters to take up the Internet
banking services in Malaysia. The sampling units in this survey are the adopters of Internet banking who were
using it for at least six months. A total of 116 useable questionnaires was coded and analyzed by using SPSS
software. Statistical methods like descriptive analysis, factor analysis and regression analysis were used in this
research. The regression results showed that Complexity, Security and Ccustomer Experience were the
influencing factors of Internet banking services. However, Individual Characteristics was found to be partially
influencing the adopters in their decision to adopt the Internet banking facilities. |
| first_indexed | 2024-03-06T08:18:46Z |
| format | Article |
| id | upm.eprints-30835 |
| institution | Universiti Putra Malaysia |
| language | English |
| last_indexed | 2024-03-06T08:18:46Z |
| publishDate | 2013 |
| publisher | Canadian Center of Science and Education |
| record_format | dspace |
| spelling | upm.eprints-308352015-09-11T02:13:37Z http://psasir.upm.edu.my/id/eprint/30835/ Investigating the factors influence adoption of internet banking in Malaysia: adopters perspective Hong, Yong Hoe Teh, Boon Heng Vinayan, Gowrie Chin, Hooi Soh Nasreen Khan, Ong, Tze San The main purpose of this research is to investigate the factors that influence adopters to take up the Internet banking services in Malaysia. The sampling units in this survey are the adopters of Internet banking who were using it for at least six months. A total of 116 useable questionnaires was coded and analyzed by using SPSS software. Statistical methods like descriptive analysis, factor analysis and regression analysis were used in this research. The regression results showed that Complexity, Security and Ccustomer Experience were the influencing factors of Internet banking services. However, Individual Characteristics was found to be partially influencing the adopters in their decision to adopt the Internet banking facilities. Canadian Center of Science and Education 2013 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/30835/1/Investigating%20the%20factors%20influence%20adoption%20of%20internet%20banking%20in%20Malaysia.pdf Hong, Yong Hoe and Teh, Boon Heng and Vinayan, Gowrie and Chin, Hooi Soh and Nasreen Khan, and Ong, Tze San (2013) Investigating the factors influence adoption of internet banking in Malaysia: adopters perspective. International Journal of Business and Management, 8 (19). pp. 24-31. ISSN 1833-3850; ESSN: 1833-8119 http://www.ccsenet.org/journal/index.php/ijbm/article/view/29032 10.5539/ijbm.v8n19p24 |
| spellingShingle | Hong, Yong Hoe Teh, Boon Heng Vinayan, Gowrie Chin, Hooi Soh Nasreen Khan, Ong, Tze San Investigating the factors influence adoption of internet banking in Malaysia: adopters perspective |
| title | Investigating the factors influence adoption of internet banking in Malaysia: adopters perspective |
| title_full | Investigating the factors influence adoption of internet banking in Malaysia: adopters perspective |
| title_fullStr | Investigating the factors influence adoption of internet banking in Malaysia: adopters perspective |
| title_full_unstemmed | Investigating the factors influence adoption of internet banking in Malaysia: adopters perspective |
| title_short | Investigating the factors influence adoption of internet banking in Malaysia: adopters perspective |
| title_sort | investigating the factors influence adoption of internet banking in malaysia adopters perspective |
| url | http://psasir.upm.edu.my/id/eprint/30835/1/Investigating%20the%20factors%20influence%20adoption%20of%20internet%20banking%20in%20Malaysia.pdf |
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