The moderating role of influence tactics on cultural intelligence and expatriate success

As a result of globalization, expatriate numbers have increased significantly, making expatriation failure one of the top concerns of International Human Resource Managers to curb. This study looks at the potential of using Cultural Intelligence and Influence Tactics in explaining expatriate succes...

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Main Authors: Ng, Siew Imm, Tan, Wai Yee
Format: Article
Language:English
Published: Universiti Putra Malaysia Press 2013
Online Access:http://psasir.upm.edu.my/id/eprint/30848/1/The%20Moderating%20Role%20of%20Influence%20Tactics%20on%20Cultural%20Intelligence%20and%20Expatriate%20Success.pdf
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author Ng, Siew Imm
Tan, Wai Yee
author_facet Ng, Siew Imm
Tan, Wai Yee
author_sort Ng, Siew Imm
collection UPM
description As a result of globalization, expatriate numbers have increased significantly, making expatriation failure one of the top concerns of International Human Resource Managers to curb. This study looks at the potential of using Cultural Intelligence and Influence Tactics in explaining expatriate success. Eighty three expatriates, mainly from Singapore, Thailand, Philippines, Indonesia, Japan, and Korea, working with a US-based MNC in the Klang Valley, Malaysia, participated in this study. At least four interesting findings were discovered: First, evidence that expatriates that are culturally intelligent in motivational and behavioural aspects, tended to perform better in their work; Second, high CQ expatriates, who used more Upward Appeal influence tactic, seemed to achieve lower Job Performance; Third, expatriates, who were culturally intelligent motivationally, were found to adjust to Malaysia more effectively. Finally, those high CQ expatriates who used more Rational Persuasion Influence Tactics adjusted to work and social life better in Malaysia.
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spelling upm.eprints-308482015-09-18T13:25:42Z http://psasir.upm.edu.my/id/eprint/30848/ The moderating role of influence tactics on cultural intelligence and expatriate success Ng, Siew Imm Tan, Wai Yee As a result of globalization, expatriate numbers have increased significantly, making expatriation failure one of the top concerns of International Human Resource Managers to curb. This study looks at the potential of using Cultural Intelligence and Influence Tactics in explaining expatriate success. Eighty three expatriates, mainly from Singapore, Thailand, Philippines, Indonesia, Japan, and Korea, working with a US-based MNC in the Klang Valley, Malaysia, participated in this study. At least four interesting findings were discovered: First, evidence that expatriates that are culturally intelligent in motivational and behavioural aspects, tended to perform better in their work; Second, high CQ expatriates, who used more Upward Appeal influence tactic, seemed to achieve lower Job Performance; Third, expatriates, who were culturally intelligent motivationally, were found to adjust to Malaysia more effectively. Finally, those high CQ expatriates who used more Rational Persuasion Influence Tactics adjusted to work and social life better in Malaysia. Universiti Putra Malaysia Press 2013-06 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/30848/1/The%20Moderating%20Role%20of%20Influence%20Tactics%20on%20Cultural%20Intelligence%20and%20Expatriate%20Success.pdf Ng, Siew Imm and Tan, Wai Yee (2013) The moderating role of influence tactics on cultural intelligence and expatriate success. Pertanika Journal of Social Sciences & Humanities, 21 (spec. June). pp. 149-170. ISSN 0128-7702; ESSN: 2231-8534 http://www.pertanika.upm.edu.my/Pertanika%20PAPERS/JSSH%20Vol.%2021%20%28S%29%20Jun.%202013/09%20Page%20149-170.pdf
spellingShingle Ng, Siew Imm
Tan, Wai Yee
The moderating role of influence tactics on cultural intelligence and expatriate success
title The moderating role of influence tactics on cultural intelligence and expatriate success
title_full The moderating role of influence tactics on cultural intelligence and expatriate success
title_fullStr The moderating role of influence tactics on cultural intelligence and expatriate success
title_full_unstemmed The moderating role of influence tactics on cultural intelligence and expatriate success
title_short The moderating role of influence tactics on cultural intelligence and expatriate success
title_sort moderating role of influence tactics on cultural intelligence and expatriate success
url http://psasir.upm.edu.my/id/eprint/30848/1/The%20Moderating%20Role%20of%20Influence%20Tactics%20on%20Cultural%20Intelligence%20and%20Expatriate%20Success.pdf
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