Usability measurement of Malaysian online tourism websites

Tourism in Malaysia has huge potential as the country is rich with different kinds of attractions such as historical places, different kinds of festival to enjoy and beautiful scenery to embrace. With the advances of the Internet,many investors have begun to produce different websites to promote t...

Full description

Bibliographic Details
Main Authors: Vatankhah, Najmeh, Koh, Tieng Wei, Letchmunan, Sukumar
Format: Article
Published: Science & Engineering Research Support Society 2014
_version_ 1825948743187300352
author Vatankhah, Najmeh
Koh, Tieng Wei
Letchmunan, Sukumar
author_facet Vatankhah, Najmeh
Koh, Tieng Wei
Letchmunan, Sukumar
author_sort Vatankhah, Najmeh
collection UPM
description Tourism in Malaysia has huge potential as the country is rich with different kinds of attractions such as historical places, different kinds of festival to enjoy and beautiful scenery to embrace. With the advances of the Internet,many investors have begun to produce different websites to promote their product; however, the quality is still valued expeditiously. The purpose of this paper is to analyze and evaluate the quality of Malaysian tourism websites in terms of usability. With this aim, five different Malaysian tourism websites were selected and evaluated based on their effectiveness, efficiency and user satisfaction. This was done using a questionnaire based evaluation.
first_indexed 2024-03-06T08:33:49Z
format Article
id upm.eprints-35931
institution Universiti Putra Malaysia
last_indexed 2024-03-06T08:33:49Z
publishDate 2014
publisher Science & Engineering Research Support Society
record_format dspace
spelling upm.eprints-359312016-02-11T08:54:14Z http://psasir.upm.edu.my/id/eprint/35931/ Usability measurement of Malaysian online tourism websites Vatankhah, Najmeh Koh, Tieng Wei Letchmunan, Sukumar Tourism in Malaysia has huge potential as the country is rich with different kinds of attractions such as historical places, different kinds of festival to enjoy and beautiful scenery to embrace. With the advances of the Internet,many investors have begun to produce different websites to promote their product; however, the quality is still valued expeditiously. The purpose of this paper is to analyze and evaluate the quality of Malaysian tourism websites in terms of usability. With this aim, five different Malaysian tourism websites were selected and evaluated based on their effectiveness, efficiency and user satisfaction. This was done using a questionnaire based evaluation. Science & Engineering Research Support Society 2014 Article PeerReviewed Vatankhah, Najmeh and Koh, Tieng Wei and Letchmunan, Sukumar (2014) Usability measurement of Malaysian online tourism websites. International Journal of Software Engineering and its Applications, 8 (12). pp. 1-18. ISSN 1738-9984 http://www.sersc.org/journals/IJSEIA/vol8_no12_2014.php
spellingShingle Vatankhah, Najmeh
Koh, Tieng Wei
Letchmunan, Sukumar
Usability measurement of Malaysian online tourism websites
title Usability measurement of Malaysian online tourism websites
title_full Usability measurement of Malaysian online tourism websites
title_fullStr Usability measurement of Malaysian online tourism websites
title_full_unstemmed Usability measurement of Malaysian online tourism websites
title_short Usability measurement of Malaysian online tourism websites
title_sort usability measurement of malaysian online tourism websites
work_keys_str_mv AT vatankhahnajmeh usabilitymeasurementofmalaysianonlinetourismwebsites
AT kohtiengwei usabilitymeasurementofmalaysianonlinetourismwebsites
AT letchmunansukumar usabilitymeasurementofmalaysianonlinetourismwebsites