Employees' Reactions and Factors in the Implementation of ISO 9000 in Manufacturing Companies

ISO 9000 has taken a size able portion of the global industry, especially in the manufacturing industry by storm since its inception in 1987. Many problems associated with ISO 9000 implementation emanated from the reliance of belief or faith while neglecting the direct relationship to employee�...

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Bibliographic Details
Main Authors: Osman, Mohd Rasid, Mohd. Yusuff, Rosnah, Megat Ahmad, Megat Mohamad Hamdan, Chew, C. Y.
Format: Article
Language:English
English
Published: Universiti Putra Malaysia Press 2001
Online Access:http://psasir.upm.edu.my/id/eprint/3629/1/Employees%27_Reactions_and_Factors_in_the_Implementation_of.pdf