Athlete’s nutrition knowledge and their perception and satisfaction in the foodservice quality of the athlete’s cafeteria

This study investigated athletes’ perceptions and satisfactions on the foodservice quality of the athlete’s cafeteria as well as their knowledge on nutrition. Four dimensions namely food quality, meal service quality, staff/service issues, and dining environments and their overall satisfactions were...

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Main Authors: Jamaluddin, Rosita, Mohd Redzwan, Sabran, Chua, Cheong Hong
Format: Article
Language:English
Published: Taylor & Francis 2014
Online Access:http://psasir.upm.edu.my/id/eprint/36592/1/Athlete.pdf
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author Jamaluddin, Rosita
Mohd Redzwan, Sabran
Chua, Cheong Hong
author_facet Jamaluddin, Rosita
Mohd Redzwan, Sabran
Chua, Cheong Hong
author_sort Jamaluddin, Rosita
collection UPM
description This study investigated athletes’ perceptions and satisfactions on the foodservice quality of the athlete’s cafeteria as well as their knowledge on nutrition. Four dimensions namely food quality, meal service quality, staff/service issues, and dining environments and their overall satisfactions were investigated. Athletes were most satisfied with the meal service quality dimension and least satisfied with the food quality dimension. The food quality and staff/service issues dimensions were found to be the two predictors of overall foodservice satisfaction. Thus, more implementations should be taken to enhance the quality of foods and services at the cafeteria that catered for the athletes.
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spelling upm.eprints-365922015-10-05T00:51:32Z http://psasir.upm.edu.my/id/eprint/36592/ Athlete’s nutrition knowledge and their perception and satisfaction in the foodservice quality of the athlete’s cafeteria Jamaluddin, Rosita Mohd Redzwan, Sabran Chua, Cheong Hong This study investigated athletes’ perceptions and satisfactions on the foodservice quality of the athlete’s cafeteria as well as their knowledge on nutrition. Four dimensions namely food quality, meal service quality, staff/service issues, and dining environments and their overall satisfactions were investigated. Athletes were most satisfied with the meal service quality dimension and least satisfied with the food quality dimension. The food quality and staff/service issues dimensions were found to be the two predictors of overall foodservice satisfaction. Thus, more implementations should be taken to enhance the quality of foods and services at the cafeteria that catered for the athletes. Taylor & Francis 2014 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/36592/1/Athlete.pdf Jamaluddin, Rosita and Mohd Redzwan, Sabran and Chua, Cheong Hong (2014) Athlete’s nutrition knowledge and their perception and satisfaction in the foodservice quality of the athlete’s cafeteria. Journal of Foodservice Business Research, 17 (3). pp. 242-256. ISSN 1537-8020; ESSN: 1537-8039 10.1080/15378020.2014.926741
spellingShingle Jamaluddin, Rosita
Mohd Redzwan, Sabran
Chua, Cheong Hong
Athlete’s nutrition knowledge and their perception and satisfaction in the foodservice quality of the athlete’s cafeteria
title Athlete’s nutrition knowledge and their perception and satisfaction in the foodservice quality of the athlete’s cafeteria
title_full Athlete’s nutrition knowledge and their perception and satisfaction in the foodservice quality of the athlete’s cafeteria
title_fullStr Athlete’s nutrition knowledge and their perception and satisfaction in the foodservice quality of the athlete’s cafeteria
title_full_unstemmed Athlete’s nutrition knowledge and their perception and satisfaction in the foodservice quality of the athlete’s cafeteria
title_short Athlete’s nutrition knowledge and their perception and satisfaction in the foodservice quality of the athlete’s cafeteria
title_sort athlete s nutrition knowledge and their perception and satisfaction in the foodservice quality of the athlete s cafeteria
url http://psasir.upm.edu.my/id/eprint/36592/1/Athlete.pdf
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AT mohdredzwansabran athletesnutritionknowledgeandtheirperceptionandsatisfactioninthefoodservicequalityoftheathletescafeteria
AT chuacheonghong athletesnutritionknowledgeandtheirperceptionandsatisfactioninthefoodservicequalityoftheathletescafeteria