Factors that affect the adoption of internet banking in Malaysia
This study identifies factors that induce consumers to adopt internet banking services. It analyses data from 200 respondents in Malaysia. The findings show that cost saving, risk and privacy, features availability and convenience are the key factors that influence consumers’ internet banking usage....
Main Authors: | Ong, Tze San, Hong, Yong Hoe, Teh, Boon Heng, Soh, Patrick Chin Hooi, Tan, Chun Ping |
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Format: | Article |
Language: | English |
Published: |
Medwell Journals
2014
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Online Access: | http://psasir.upm.edu.my/id/eprint/37645/1/Factors%20that%20affect%20the%20adoption%20of%20internet%20banking%20in%20Malaysia.pdf |
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