A hierarchical self-healing SLA for cloud computing

The service level agreement (SLA) is a mutual contract between the service provider and consumer which determines the agreed service level objective (SLO). The common SLA is a plain documental agreement without any relation to other dependent SLAs during the different layers of cloud computing. Henc...

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Bibliographic Details
Main Authors: Mosallanejad, Ahmad, Atan, Rodziah, Murad, Masrah Azmi, Abdullah, Rusli
Format: Article
Language:English
Published: Society of Digital Information and Wireless Communications 2014
Online Access:http://psasir.upm.edu.my/id/eprint/39189/1/A%20hierarchical%20self-healing%20SLA%20for%20cloud%20computing.pdf

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