A hierarchical self-healing SLA for cloud computing
The service level agreement (SLA) is a mutual contract between the service provider and consumer which determines the agreed service level objective (SLO). The common SLA is a plain documental agreement without any relation to other dependent SLAs during the different layers of cloud computing. Henc...
Main Authors: | Mosallanejad, Ahmad, Atan, Rodziah, Murad, Masrah Azmi, Abdullah, Rusli |
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Format: | Article |
Language: | English |
Published: |
Society of Digital Information and Wireless Communications
2014
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Online Access: | http://psasir.upm.edu.my/id/eprint/39189/1/A%20hierarchical%20self-healing%20SLA%20for%20cloud%20computing.pdf |
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