The implementation of an ISO 9000 quality system
This paper indicates that ISO 9000 elements that relate to an organization quality system are hard to implement compared to elements that relate to operational procedures. The elements that are identified as difficult to implement and related to an organization quality system are: corrective and pre...
| المؤلفون الرئيسيون: | , |
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| التنسيق: | مقال |
| اللغة: | English English |
| منشور في: |
MCB University Press
2001
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| الوصول للمادة أونلاين: | http://psasir.upm.edu.my/id/eprint/40278/1/The%20implementation%20of%20an%20ISO%209000%20quality%20system.pdf http://psasir.upm.edu.my/id/eprint/40278/7/10-1108_02656710110407127.pdf |
| _version_ | 1825949570846162944 |
|---|---|
| author | Yahya, Salleh Goh, Wee Keat |
| author_facet | Yahya, Salleh Goh, Wee Keat |
| author_sort | Yahya, Salleh |
| collection | UPM |
| description | This paper indicates that ISO 9000 elements that relate to an organization quality system are hard to implement compared to elements that relate to operational procedures. The elements that are identified as difficult to implement and related to an organization quality system are: corrective and preventive actions, design control, management responsibility, statistical techniques, process control, document and data control and quality system. The elements that are perceived as easy to execute are: inspection and test status, packaging, preservation, and delivery, and inspection and testing. In addition, it has been found that companies that market their products in Europe, or engage in intense interaction with foreign partners, perceive a lesser degree of difficulty in practising the requirements of ISO 9000 series of standards compared to companies that do not have fair market share in Europe, or lack of foreign interactions. This argument works for companies with different ranges of paid‐up capital or operating years. |
| first_indexed | 2024-03-06T08:46:36Z |
| format | Article |
| id | upm.eprints-40278 |
| institution | Universiti Putra Malaysia |
| language | English English |
| last_indexed | 2024-09-25T03:34:17Z |
| publishDate | 2001 |
| publisher | MCB University Press |
| record_format | dspace |
| spelling | upm.eprints-402782024-07-24T03:00:31Z http://psasir.upm.edu.my/id/eprint/40278/ The implementation of an ISO 9000 quality system Yahya, Salleh Goh, Wee Keat This paper indicates that ISO 9000 elements that relate to an organization quality system are hard to implement compared to elements that relate to operational procedures. The elements that are identified as difficult to implement and related to an organization quality system are: corrective and preventive actions, design control, management responsibility, statistical techniques, process control, document and data control and quality system. The elements that are perceived as easy to execute are: inspection and test status, packaging, preservation, and delivery, and inspection and testing. In addition, it has been found that companies that market their products in Europe, or engage in intense interaction with foreign partners, perceive a lesser degree of difficulty in practising the requirements of ISO 9000 series of standards compared to companies that do not have fair market share in Europe, or lack of foreign interactions. This argument works for companies with different ranges of paid‐up capital or operating years. MCB University Press 2001 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/40278/1/The%20implementation%20of%20an%20ISO%209000%20quality%20system.pdf text en http://psasir.upm.edu.my/id/eprint/40278/7/10-1108_02656710110407127.pdf Yahya, Salleh and Goh, Wee Keat (2001) The implementation of an ISO 9000 quality system. International Journal of Quality & Reliability Management, 18 (9). pp. 941-966. ISSN 0265-671X; ESSN: 1758-6682 http://www.emeraldinsight.com/doi/abs/10.1108/02656710110407127 10.1108/02656710110407127 |
| spellingShingle | Yahya, Salleh Goh, Wee Keat The implementation of an ISO 9000 quality system |
| title | The implementation of an ISO 9000 quality system |
| title_full | The implementation of an ISO 9000 quality system |
| title_fullStr | The implementation of an ISO 9000 quality system |
| title_full_unstemmed | The implementation of an ISO 9000 quality system |
| title_short | The implementation of an ISO 9000 quality system |
| title_sort | implementation of an iso 9000 quality system |
| url | http://psasir.upm.edu.my/id/eprint/40278/1/The%20implementation%20of%20an%20ISO%209000%20quality%20system.pdf http://psasir.upm.edu.my/id/eprint/40278/7/10-1108_02656710110407127.pdf |
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