Factors influencing Malaysian consumers online purchase of herbal products

The industry for natural products has experienced a significant growth in demand for its products and there is no surprise that the government has given it full support. The economical production methods have made it possible for the Malaysian Small and Medium Businesses Enterprises (SMEs) to increa...

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Main Authors: Rezai, Golnaz, Mohd Zahran, Muhammad Zaid, Mohamed, Zainal Abidin, Sharifuddin, Juwaidah
Format: Article
Language:English
Published: Universiti Putra Malaysia Press 2013
Online Access:http://psasir.upm.edu.my/id/eprint/40702/1/08%20Page%20109-122.pdf
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author Rezai, Golnaz
Mohd Zahran, Muhammad Zaid
Mohamed, Zainal Abidin
Sharifuddin, Juwaidah
author_facet Rezai, Golnaz
Mohd Zahran, Muhammad Zaid
Mohamed, Zainal Abidin
Sharifuddin, Juwaidah
author_sort Rezai, Golnaz
collection UPM
description The industry for natural products has experienced a significant growth in demand for its products and there is no surprise that the government has given it full support. The economical production methods have made it possible for the Malaysian Small and Medium Businesses Enterprises (SMEs) to increase their output. However due to the limited number of available resources, local SMEs are finding themselves in competition for shelf space in retail grocery stores. One way to resolve this issue is for producers and entrepreneurs to turn to the internet to attract customers. A website that could offer the herbal products online could be an ideal venue to market such products. Moreover, the launch of such a website needs relatively minimal skills and infrastructure. In this study 1063 internet users were interviewed online in order to identify the factors which could influence their intention to purchase herbal products online. Descriptive Analysis and Factor Analysis were employed in this study. The factors which have been found to be significant in predicting the intentions of an average Malaysian to shop online for herbal product are: the internet speed and experience, herbal product characteristics, perceived benefits, subjective norm, payment methods and English proficiency.
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spelling upm.eprints-407022015-10-08T04:31:39Z http://psasir.upm.edu.my/id/eprint/40702/ Factors influencing Malaysian consumers online purchase of herbal products Rezai, Golnaz Mohd Zahran, Muhammad Zaid Mohamed, Zainal Abidin Sharifuddin, Juwaidah The industry for natural products has experienced a significant growth in demand for its products and there is no surprise that the government has given it full support. The economical production methods have made it possible for the Malaysian Small and Medium Businesses Enterprises (SMEs) to increase their output. However due to the limited number of available resources, local SMEs are finding themselves in competition for shelf space in retail grocery stores. One way to resolve this issue is for producers and entrepreneurs to turn to the internet to attract customers. A website that could offer the herbal products online could be an ideal venue to market such products. Moreover, the launch of such a website needs relatively minimal skills and infrastructure. In this study 1063 internet users were interviewed online in order to identify the factors which could influence their intention to purchase herbal products online. Descriptive Analysis and Factor Analysis were employed in this study. The factors which have been found to be significant in predicting the intentions of an average Malaysian to shop online for herbal product are: the internet speed and experience, herbal product characteristics, perceived benefits, subjective norm, payment methods and English proficiency. Universiti Putra Malaysia Press 2013-08 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/40702/1/08%20Page%20109-122.pdf Rezai, Golnaz and Mohd Zahran, Muhammad Zaid and Mohamed, Zainal Abidin and Sharifuddin, Juwaidah (2013) Factors influencing Malaysian consumers online purchase of herbal products. Pertanika Journal of Social Sciences & Humanities, 21 (spec. Aug.). pp. 109-122. ISSN 0128-7702; ESSN: 2231-8534 http://www.pertanika.upm.edu.my/Pertanika%20PAPERS/JSSH%20Vol.%2021%20%28S%29%20Aug.%202013/08%20Page%20109-122.pdf
spellingShingle Rezai, Golnaz
Mohd Zahran, Muhammad Zaid
Mohamed, Zainal Abidin
Sharifuddin, Juwaidah
Factors influencing Malaysian consumers online purchase of herbal products
title Factors influencing Malaysian consumers online purchase of herbal products
title_full Factors influencing Malaysian consumers online purchase of herbal products
title_fullStr Factors influencing Malaysian consumers online purchase of herbal products
title_full_unstemmed Factors influencing Malaysian consumers online purchase of herbal products
title_short Factors influencing Malaysian consumers online purchase of herbal products
title_sort factors influencing malaysian consumers online purchase of herbal products
url http://psasir.upm.edu.my/id/eprint/40702/1/08%20Page%20109-122.pdf
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