Supply chain intelligence in business organisations: a Malaysian perspective

The business environment has become more competitive due to advancements in technology and globalisation. Emphasising intelligence as a means for dealing with such circumstances, this study examined the role of supply chain intelligence (SCI), which embraces the process of competitive intelligence (...

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Main Authors: Jaharuddin, Nor Siah, Mohamed, Zainal Abidin, Sambasivan, Murali
Format: Article
Language:English
Published: Universiti Putra Malaysia Press 2015
Online Access:http://psasir.upm.edu.my/id/eprint/41723/1/12%20JSSH%20Vol%2023%20%28S%29%20Jan%202015_pg181-202%20%28JSSH-1234-2014%29.pdf
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author Jaharuddin, Nor Siah
Mohamed, Zainal Abidin
Sambasivan, Murali
author_facet Jaharuddin, Nor Siah
Mohamed, Zainal Abidin
Sambasivan, Murali
author_sort Jaharuddin, Nor Siah
collection UPM
description The business environment has become more competitive due to advancements in technology and globalisation. Emphasising intelligence as a means for dealing with such circumstances, this study examined the role of supply chain intelligence (SCI), which embraces the process of competitive intelligence (CI) in the operations of a supply chain management (SCM). The integration is needed to ensure that this actionable information from CI has a 360-degree view of business activities amongst supply chains. What exactly is supply chain intelligence? How does supply chain intelligence influence business competitiveness in Malaysia? How does supply chain intelligence help businesses to achieve competitive advantages? This paper examined the contribution of supply chain intelligence on business competitiveness by: a) identifying and validating the dimension of supply chain intelligence components, and b) examining the levels of supply chain intelligence usage by businesses. A focus group was employed as a preliminary study to validate the supply chain intelligence components, and subsequently, for the development of the questionnaire for the survey in the study. The results contribute to the literature by emphasising the use of systematic intelligence in supply chain integration to improve business competitiveness.
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spelling upm.eprints-417232016-01-27T04:44:24Z http://psasir.upm.edu.my/id/eprint/41723/ Supply chain intelligence in business organisations: a Malaysian perspective Jaharuddin, Nor Siah Mohamed, Zainal Abidin Sambasivan, Murali The business environment has become more competitive due to advancements in technology and globalisation. Emphasising intelligence as a means for dealing with such circumstances, this study examined the role of supply chain intelligence (SCI), which embraces the process of competitive intelligence (CI) in the operations of a supply chain management (SCM). The integration is needed to ensure that this actionable information from CI has a 360-degree view of business activities amongst supply chains. What exactly is supply chain intelligence? How does supply chain intelligence influence business competitiveness in Malaysia? How does supply chain intelligence help businesses to achieve competitive advantages? This paper examined the contribution of supply chain intelligence on business competitiveness by: a) identifying and validating the dimension of supply chain intelligence components, and b) examining the levels of supply chain intelligence usage by businesses. A focus group was employed as a preliminary study to validate the supply chain intelligence components, and subsequently, for the development of the questionnaire for the survey in the study. The results contribute to the literature by emphasising the use of systematic intelligence in supply chain integration to improve business competitiveness. Universiti Putra Malaysia Press 2015 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/41723/1/12%20JSSH%20Vol%2023%20%28S%29%20Jan%202015_pg181-202%20%28JSSH-1234-2014%29.pdf Jaharuddin, Nor Siah and Mohamed, Zainal Abidin and Sambasivan, Murali (2015) Supply chain intelligence in business organisations: a Malaysian perspective. Pertanika Journal of Social Sciences & Humanities, 23 (spec. Jan.). pp. 181-202. ISSN 0128-7702; ESSN: 2231-8534 http://www.pertanika.upm.edu.my/Pertanika%20PAPERS/JSSH%20Vol.%2023%20%28S%29%20Jan.%202015/12%20JSSH%20Vol%2023%20%28S%29%20Jan%202015_pg181-202%20%28JSSH-1234-2014%29.pdf
spellingShingle Jaharuddin, Nor Siah
Mohamed, Zainal Abidin
Sambasivan, Murali
Supply chain intelligence in business organisations: a Malaysian perspective
title Supply chain intelligence in business organisations: a Malaysian perspective
title_full Supply chain intelligence in business organisations: a Malaysian perspective
title_fullStr Supply chain intelligence in business organisations: a Malaysian perspective
title_full_unstemmed Supply chain intelligence in business organisations: a Malaysian perspective
title_short Supply chain intelligence in business organisations: a Malaysian perspective
title_sort supply chain intelligence in business organisations a malaysian perspective
url http://psasir.upm.edu.my/id/eprint/41723/1/12%20JSSH%20Vol%2023%20%28S%29%20Jan%202015_pg181-202%20%28JSSH-1234-2014%29.pdf
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AT mohamedzainalabidin supplychainintelligenceinbusinessorganisationsamalaysianperspective
AT sambasivanmurali supplychainintelligenceinbusinessorganisationsamalaysianperspective