Assessing e-commerce adoption by small and medium enterprises in Malaysia, Singapore and Thailand

Many publications to date, have describe the various adoption of e-commerce among firms small and large. However, although the e-commerce adoption growth has been significant, the e-commerce adoption rate among SMEs has mainly been among the industrialized countries. First objective of this research...

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Main Authors: Nezakati, Hossein, Jofreh, Manouchehr, Leong, Gary Wai Liong, Asgari, Omid
Format: Article
Language:English
Published: IDOSI Publications 2012
Online Access:http://psasir.upm.edu.my/id/eprint/44214/1/Assessing%20e-commerce%20adoption%20by%20small%20and%20medium%20enterprises%20in%20Malaysia%2C%20Singapore%20and%20Thailand.pdf
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author Nezakati, Hossein
Jofreh, Manouchehr
Leong, Gary Wai Liong
Asgari, Omid
author_facet Nezakati, Hossein
Jofreh, Manouchehr
Leong, Gary Wai Liong
Asgari, Omid
author_sort Nezakati, Hossein
collection UPM
description Many publications to date, have describe the various adoption of e-commerce among firms small and large. However, although the e-commerce adoption growth has been significant, the e-commerce adoption rate among SMEs has mainly been among the industrialized countries. First objective of this research is to assess the usefulness and ease of using e-commerce perceived by SMEs in both service and manufacturing industries whether there are significant differences between Malaysia, Singapore and Thailand respectively. The second objective is to assess the important technical competencies in terms of technical knowledge and skills in e-commerce setup in both service and manufacturing industry across and to identify whether are there significant difference between Malaysia, Singapore and Thailand. The relationship among variables has been studied through correlation test. Three dimensions have been analyzed. Technical knowledge related to e-commerce, perceive ease of use of e-commerce and perceive usefulness of e-commerce. From the statistical data analysis output, it is found that technical knowledge related to e-commerce is not significantly different between the countries in both the manufacturing and the service industry but both the manufacturing and service industry reckons that technical knowledge and skill poses to biggest challenge that effect the uptake of e-commerce similarly across the three countries.
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spelling upm.eprints-442142020-07-09T07:21:29Z http://psasir.upm.edu.my/id/eprint/44214/ Assessing e-commerce adoption by small and medium enterprises in Malaysia, Singapore and Thailand Nezakati, Hossein Jofreh, Manouchehr Leong, Gary Wai Liong Asgari, Omid Many publications to date, have describe the various adoption of e-commerce among firms small and large. However, although the e-commerce adoption growth has been significant, the e-commerce adoption rate among SMEs has mainly been among the industrialized countries. First objective of this research is to assess the usefulness and ease of using e-commerce perceived by SMEs in both service and manufacturing industries whether there are significant differences between Malaysia, Singapore and Thailand respectively. The second objective is to assess the important technical competencies in terms of technical knowledge and skills in e-commerce setup in both service and manufacturing industry across and to identify whether are there significant difference between Malaysia, Singapore and Thailand. The relationship among variables has been studied through correlation test. Three dimensions have been analyzed. Technical knowledge related to e-commerce, perceive ease of use of e-commerce and perceive usefulness of e-commerce. From the statistical data analysis output, it is found that technical knowledge related to e-commerce is not significantly different between the countries in both the manufacturing and the service industry but both the manufacturing and service industry reckons that technical knowledge and skill poses to biggest challenge that effect the uptake of e-commerce similarly across the three countries. IDOSI Publications 2012 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/44214/1/Assessing%20e-commerce%20adoption%20by%20small%20and%20medium%20enterprises%20in%20Malaysia%2C%20Singapore%20and%20Thailand.pdf Nezakati, Hossein and Jofreh, Manouchehr and Leong, Gary Wai Liong and Asgari, Omid (2012) Assessing e-commerce adoption by small and medium enterprises in Malaysia, Singapore and Thailand. World Applied Sciences Journal, 19 (10). pp. 1406-1411. ISSN 1818-4952; ESSN: 1991-6426 https://www.idosi.org/wasj/wasj19(10)2012.htm 10.5829/idosi.wasj.2012.19.10.3659
spellingShingle Nezakati, Hossein
Jofreh, Manouchehr
Leong, Gary Wai Liong
Asgari, Omid
Assessing e-commerce adoption by small and medium enterprises in Malaysia, Singapore and Thailand
title Assessing e-commerce adoption by small and medium enterprises in Malaysia, Singapore and Thailand
title_full Assessing e-commerce adoption by small and medium enterprises in Malaysia, Singapore and Thailand
title_fullStr Assessing e-commerce adoption by small and medium enterprises in Malaysia, Singapore and Thailand
title_full_unstemmed Assessing e-commerce adoption by small and medium enterprises in Malaysia, Singapore and Thailand
title_short Assessing e-commerce adoption by small and medium enterprises in Malaysia, Singapore and Thailand
title_sort assessing e commerce adoption by small and medium enterprises in malaysia singapore and thailand
url http://psasir.upm.edu.my/id/eprint/44214/1/Assessing%20e-commerce%20adoption%20by%20small%20and%20medium%20enterprises%20in%20Malaysia%2C%20Singapore%20and%20Thailand.pdf
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