The role of measurement, analysis and knowledge management criterion in MBNQA model to manage institutions of higher education
The purpose of this research is to empirically test the role of measurement,analysis and knowledge management criterion on Malcolm Baldrige National Quality Award (MBNQA)criteria model for higher education institutions(HEIs). The paper identifies five (5) causal hypotheses from literatures that a...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
American-Eurasian Network for Scientific Information
2015
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| Online Access: | http://psasir.upm.edu.my/id/eprint/46690/1/The%20role%20of%20measurement%2C%20analysis%20and%20knowledge%20management%20criterion%20in%20MBNQA%20model%20to%20manage%20institutions%20of%20higher%20education.pdf |