An empirical investigation of the level of electronic data interchange (EDI) implementation and its ability to predict EDI system success measures and EDI implementation factors

Electronic data interchange (EDI) is a critical technology used in supply chain management systems involving logistics functions. This study explores the construct of “level of EDI implementation” in order to establish its relationship with system success and the criticality of selected implementati...

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Main Authors: Angeles, Rebecca, Nath, Ravinder, Hendon, Donald W.
Format: Article
Language:English
English
Published: MCB University Press 1998
Online Access:http://psasir.upm.edu.my/id/eprint/51339/1/51339.pdf
http://psasir.upm.edu.my/id/eprint/51339/7/10-1108_09600039810248163.pdf
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author Angeles, Rebecca
Nath, Ravinder
Hendon, Donald W.
author_facet Angeles, Rebecca
Nath, Ravinder
Hendon, Donald W.
author_sort Angeles, Rebecca
collection UPM
description Electronic data interchange (EDI) is a critical technology used in supply chain management systems involving logistics functions. This study explores the construct of “level of EDI implementation” in order to establish its relationship with system success and the criticality of selected implementation factors. Using the survey method that employed a pair of questionnaires for a customer‐supplier dyad engaged in EDI, the final data set consists of 128 firms constituting 64 dyads. Level of EDI implementation is positively related to one out of four EDI system success measures and is associated with the criticality of the following implementation factors: use of cross‐functional EDI teams, the conduct of pilot projects, the inclusion of security and auditing controls, the conduct of training for end users, maintenance of trading partner relationships, use of value‐added network services, and guidelines for digital signatures.
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spelling upm.eprints-513392024-08-05T02:34:00Z http://psasir.upm.edu.my/id/eprint/51339/ An empirical investigation of the level of electronic data interchange (EDI) implementation and its ability to predict EDI system success measures and EDI implementation factors Angeles, Rebecca Nath, Ravinder Hendon, Donald W. Electronic data interchange (EDI) is a critical technology used in supply chain management systems involving logistics functions. This study explores the construct of “level of EDI implementation” in order to establish its relationship with system success and the criticality of selected implementation factors. Using the survey method that employed a pair of questionnaires for a customer‐supplier dyad engaged in EDI, the final data set consists of 128 firms constituting 64 dyads. Level of EDI implementation is positively related to one out of four EDI system success measures and is associated with the criticality of the following implementation factors: use of cross‐functional EDI teams, the conduct of pilot projects, the inclusion of security and auditing controls, the conduct of training for end users, maintenance of trading partner relationships, use of value‐added network services, and guidelines for digital signatures. MCB University Press 1998 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/51339/1/51339.pdf text en http://psasir.upm.edu.my/id/eprint/51339/7/10-1108_09600039810248163.pdf Angeles, Rebecca and Nath, Ravinder and Hendon, Donald W. (1998) An empirical investigation of the level of electronic data interchange (EDI) implementation and its ability to predict EDI system success measures and EDI implementation factors. International Journal of Physical Distribution & Logistics Management, 28 (9/10). pp. 773-793. ISSN 0960-0035 http://www.emeraldinsight.com/doi/abs/10.1108/09600039810248163 10.1108/09600039810248163
spellingShingle Angeles, Rebecca
Nath, Ravinder
Hendon, Donald W.
An empirical investigation of the level of electronic data interchange (EDI) implementation and its ability to predict EDI system success measures and EDI implementation factors
title An empirical investigation of the level of electronic data interchange (EDI) implementation and its ability to predict EDI system success measures and EDI implementation factors
title_full An empirical investigation of the level of electronic data interchange (EDI) implementation and its ability to predict EDI system success measures and EDI implementation factors
title_fullStr An empirical investigation of the level of electronic data interchange (EDI) implementation and its ability to predict EDI system success measures and EDI implementation factors
title_full_unstemmed An empirical investigation of the level of electronic data interchange (EDI) implementation and its ability to predict EDI system success measures and EDI implementation factors
title_short An empirical investigation of the level of electronic data interchange (EDI) implementation and its ability to predict EDI system success measures and EDI implementation factors
title_sort empirical investigation of the level of electronic data interchange edi implementation and its ability to predict edi system success measures and edi implementation factors
url http://psasir.upm.edu.my/id/eprint/51339/1/51339.pdf
http://psasir.upm.edu.my/id/eprint/51339/7/10-1108_09600039810248163.pdf
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