Information and communication technology development in Malaysia: influence of competency of leaders, location, infrastructures and quality of services on telecentre success in rural communities of Malaysia

In recent years, Local information and communication centers popularly referred to as telecentres have been emerging all over in developing countries, with the objective of bridging digital divide and bringing the benefit of information and communication technology (ICT) to the rural poo...

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Main Authors: Bashir, Muhammad Sani, Abu Samah, Bahaman, Emby, Zahid, Badsar, Muhammad, Mohamed Shaffril, Hayrol Azril, Aliyu, Abdulra’uf
Format: Article
Language:English
Published: American-Eurasian Network for Scientific Information 2011
Online Access:http://psasir.upm.edu.my/id/eprint/53522/1/Information%20and%20communication%20technology%20development%20in%20Malaysia.pdf
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author Bashir, Muhammad Sani
Abu Samah, Bahaman
Emby, Zahid
Badsar, Muhammad
Mohamed Shaffril, Hayrol Azril
Aliyu, Abdulra’uf
author_facet Bashir, Muhammad Sani
Abu Samah, Bahaman
Emby, Zahid
Badsar, Muhammad
Mohamed Shaffril, Hayrol Azril
Aliyu, Abdulra’uf
author_sort Bashir, Muhammad Sani
collection UPM
description In recent years, Local information and communication centers popularly referred to as telecentres have been emerging all over in developing countries, with the objective of bridging digital divide and bringing the benefit of information and communication technology (ICT) to the rural poor. However, there is no clear understanding about factors influencing their success. The study examines the influence of competency of leaders, location, infrastructure and quality of services on telecentre success in rural communities of Malaysia. The study employed quantitative research methodology, utilizing self administered questionnaire. Stratified random sampling was used in selecting the respondents. A total of 138 respondents from 11 community telecentre called Pusat Internet Desa (PIDs) in four states in Peninsular Malaysia were involved in this study. Data collected were analyzed using SPSS, employing descriptive statistics, Pearson correlation and step wise multiple regression analyses. The results of the Pearson correlation analyses revealed that there were significant positive relationships between competency of leaders, location, infrastructures, quality of services and telecentre success.Based on the finding of step wise multiple regression, competency of leaders and Infrastructures contribute significantly toward telecentre success. Base on the findings it can be concluded that competency of leader, location, infrastructures and quality of services have significant influence on telecentre success. Also base on the findings of the regression analysis it can be concluded that competency of leaders and infrastructures are important factors that are significantly contributing towards telecentre success.
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spelling upm.eprints-535222018-10-09T02:30:40Z http://psasir.upm.edu.my/id/eprint/53522/ Information and communication technology development in Malaysia: influence of competency of leaders, location, infrastructures and quality of services on telecentre success in rural communities of Malaysia Bashir, Muhammad Sani Abu Samah, Bahaman Emby, Zahid Badsar, Muhammad Mohamed Shaffril, Hayrol Azril Aliyu, Abdulra’uf In recent years, Local information and communication centers popularly referred to as telecentres have been emerging all over in developing countries, with the objective of bridging digital divide and bringing the benefit of information and communication technology (ICT) to the rural poor. However, there is no clear understanding about factors influencing their success. The study examines the influence of competency of leaders, location, infrastructure and quality of services on telecentre success in rural communities of Malaysia. The study employed quantitative research methodology, utilizing self administered questionnaire. Stratified random sampling was used in selecting the respondents. A total of 138 respondents from 11 community telecentre called Pusat Internet Desa (PIDs) in four states in Peninsular Malaysia were involved in this study. Data collected were analyzed using SPSS, employing descriptive statistics, Pearson correlation and step wise multiple regression analyses. The results of the Pearson correlation analyses revealed that there were significant positive relationships between competency of leaders, location, infrastructures, quality of services and telecentre success.Based on the finding of step wise multiple regression, competency of leaders and Infrastructures contribute significantly toward telecentre success. Base on the findings it can be concluded that competency of leader, location, infrastructures and quality of services have significant influence on telecentre success. Also base on the findings of the regression analysis it can be concluded that competency of leaders and infrastructures are important factors that are significantly contributing towards telecentre success. American-Eurasian Network for Scientific Information 2011 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/53522/1/Information%20and%20communication%20technology%20development%20in%20Malaysia.pdf Bashir, Muhammad Sani and Abu Samah, Bahaman and Emby, Zahid and Badsar, Muhammad and Mohamed Shaffril, Hayrol Azril and Aliyu, Abdulra’uf (2011) Information and communication technology development in Malaysia: influence of competency of leaders, location, infrastructures and quality of services on telecentre success in rural communities of Malaysia. Australian Journal of Basic and Applied Sciences, 5 (9). pp. 1718-1728. ISSN 1991-8178 http://www.ajbasweb.com/old/Ajbas_september_2011.html
spellingShingle Bashir, Muhammad Sani
Abu Samah, Bahaman
Emby, Zahid
Badsar, Muhammad
Mohamed Shaffril, Hayrol Azril
Aliyu, Abdulra’uf
Information and communication technology development in Malaysia: influence of competency of leaders, location, infrastructures and quality of services on telecentre success in rural communities of Malaysia
title Information and communication technology development in Malaysia: influence of competency of leaders, location, infrastructures and quality of services on telecentre success in rural communities of Malaysia
title_full Information and communication technology development in Malaysia: influence of competency of leaders, location, infrastructures and quality of services on telecentre success in rural communities of Malaysia
title_fullStr Information and communication technology development in Malaysia: influence of competency of leaders, location, infrastructures and quality of services on telecentre success in rural communities of Malaysia
title_full_unstemmed Information and communication technology development in Malaysia: influence of competency of leaders, location, infrastructures and quality of services on telecentre success in rural communities of Malaysia
title_short Information and communication technology development in Malaysia: influence of competency of leaders, location, infrastructures and quality of services on telecentre success in rural communities of Malaysia
title_sort information and communication technology development in malaysia influence of competency of leaders location infrastructures and quality of services on telecentre success in rural communities of malaysia
url http://psasir.upm.edu.my/id/eprint/53522/1/Information%20and%20communication%20technology%20development%20in%20Malaysia.pdf
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