Perceptions on differences of customer services between public universities (UAs) and private higher education institutions (IPTSs) in Klang Valley, Malaysia
The development of globalized knowledge economy profoundly impacted on the role and value of higher education. Thus, this study seeks to assess the perception of differences of customer services between public universities (UAs) and private higher education institutions (IPTSs) in Malaysia in three...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Akademia Baru
2016
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| Online Access: | http://psasir.upm.edu.my/id/eprint/53526/1/Perceptions%20on%20differences%20of%20customer%20services%20between%20public%20universities%20.pdf |