The effects of Facebook advertisements on the working adult’s purchasing behavior

Effectiveness of advertising on Facebook has been a constant debate among scholars with contradicting opinions. Subsequently, this study aims to explore the effectiveness of Facebook advertisements in driving awareness and sales conversions among the consumers. By using Hierarchy of effects theory f...

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Main Authors: Sasitharan, Githa Devi, Hasan, Hamisah, Bolong, Jusang, Osman, Mohd Nizam
Format: Article
Language:English
Published: Universiti Putra Malaysia Press 2016
Online Access:http://psasir.upm.edu.my/id/eprint/54052/1/The%20effects%20of%20Facebook%20advertisements%20on%20the%20working%20adult%E2%80%99s%20purchasing%20behavior.pdf
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author Sasitharan, Githa Devi
Hasan, Hamisah
Bolong, Jusang
Osman, Mohd Nizam
author_facet Sasitharan, Githa Devi
Hasan, Hamisah
Bolong, Jusang
Osman, Mohd Nizam
author_sort Sasitharan, Githa Devi
collection UPM
description Effectiveness of advertising on Facebook has been a constant debate among scholars with contradicting opinions. Subsequently, this study aims to explore the effectiveness of Facebook advertisements in driving awareness and sales conversions among the consumers. By using Hierarchy of effects theory framework, this study further analyzed on the factors that influence consumer’s purchasing behavior through Facebook advertisements. Among the factors examined in this study were, consumer’s awareness towards advertisements placed at home page, profile page, fan page and group page that they are member of. Besides, characteristics of Facebook advertisements such as format; color; interactivity; reliability and relevancy of Facebook advertisements in affecting consumer’s purchasing behavior were also studied. A quantitative research method was utilized by using a survey method. Systematic sampling method was used on 415 respondents, who were the working adults in Klang Valley. Data was collected using survey questionnaire. The findings of this study revealed that, though consumers were aware of Facebook advertisements placed on their Newsfeed wall, however they do not click on the advertisements or proceed with purchases due to the security and privacy reasons. Therefore, this study further concludes that, by having a group pages that are targeted besides ensuring the relevancy of the Facebook advertisement to the target audience, advertisers could increase users’ preference towards advertised products or services and subsequently influence their purchasing decisions.
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spelling upm.eprints-540522019-10-21T08:23:37Z http://psasir.upm.edu.my/id/eprint/54052/ The effects of Facebook advertisements on the working adult’s purchasing behavior Sasitharan, Githa Devi Hasan, Hamisah Bolong, Jusang Osman, Mohd Nizam Effectiveness of advertising on Facebook has been a constant debate among scholars with contradicting opinions. Subsequently, this study aims to explore the effectiveness of Facebook advertisements in driving awareness and sales conversions among the consumers. By using Hierarchy of effects theory framework, this study further analyzed on the factors that influence consumer’s purchasing behavior through Facebook advertisements. Among the factors examined in this study were, consumer’s awareness towards advertisements placed at home page, profile page, fan page and group page that they are member of. Besides, characteristics of Facebook advertisements such as format; color; interactivity; reliability and relevancy of Facebook advertisements in affecting consumer’s purchasing behavior were also studied. A quantitative research method was utilized by using a survey method. Systematic sampling method was used on 415 respondents, who were the working adults in Klang Valley. Data was collected using survey questionnaire. The findings of this study revealed that, though consumers were aware of Facebook advertisements placed on their Newsfeed wall, however they do not click on the advertisements or proceed with purchases due to the security and privacy reasons. Therefore, this study further concludes that, by having a group pages that are targeted besides ensuring the relevancy of the Facebook advertisement to the target audience, advertisers could increase users’ preference towards advertised products or services and subsequently influence their purchasing decisions. Universiti Putra Malaysia Press 2016-03 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/54052/1/The%20effects%20of%20Facebook%20advertisements%20on%20the%20working%20adult%E2%80%99s%20purchasing%20behavior.pdf Sasitharan, Githa Devi and Hasan, Hamisah and Bolong, Jusang and Osman, Mohd Nizam (2016) The effects of Facebook advertisements on the working adult’s purchasing behavior. Journal of Language and Communication, 3 (1). pp. 45-60. ISSN 2289-649X; ESSN: 2637-0875 http://journalfbmk.upm.edu.my/index.php/jlc/article/view/78
spellingShingle Sasitharan, Githa Devi
Hasan, Hamisah
Bolong, Jusang
Osman, Mohd Nizam
The effects of Facebook advertisements on the working adult’s purchasing behavior
title The effects of Facebook advertisements on the working adult’s purchasing behavior
title_full The effects of Facebook advertisements on the working adult’s purchasing behavior
title_fullStr The effects of Facebook advertisements on the working adult’s purchasing behavior
title_full_unstemmed The effects of Facebook advertisements on the working adult’s purchasing behavior
title_short The effects of Facebook advertisements on the working adult’s purchasing behavior
title_sort effects of facebook advertisements on the working adult s purchasing behavior
url http://psasir.upm.edu.my/id/eprint/54052/1/The%20effects%20of%20Facebook%20advertisements%20on%20the%20working%20adult%E2%80%99s%20purchasing%20behavior.pdf
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