Critical factors affecting student satisfaction in distance learning environment: a review of the literature

Distance education is usually applied in several parts of the world to provide study opportunities for those who cannot or do not attempt to be involved in classroom instruction. According to some educators, distance education is considered as one of the most important and significant new instructio...

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Main Authors: Amoozegar, Azadeh, Mohd Daud, Shaffe, Mahmud, Rosnaini, Ab. Jalil, Habibah
Format: Article
Language:English
Published: Universiti Putra Malaysia Press 2018
Online Access:http://psasir.upm.edu.my/id/eprint/54196/1/Critical%20factors%20affecting%20student%20satisfaction%20in%20distance%20learning%20environment.pdf
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author Amoozegar, Azadeh
Mohd Daud, Shaffe
Mahmud, Rosnaini
Ab. Jalil, Habibah
author_facet Amoozegar, Azadeh
Mohd Daud, Shaffe
Mahmud, Rosnaini
Ab. Jalil, Habibah
author_sort Amoozegar, Azadeh
collection UPM
description Distance education is usually applied in several parts of the world to provide study opportunities for those who cannot or do not attempt to be involved in classroom instruction. According to some educators, distance education is considered as one of the most important and significant new instructional approaches available for improving teaching and learning in universities nowadays. This has raised important questions about the determining factors which influence learning, satisfaction, and retention of the learners of this academic program because a key concern for most institutions and teachers is whether learners are satisfied with their learning experience or not. Hence, there is a need to study more and in depth on distance education to overcome the types challenges, issues, and identifying factors that influence student satisfaction with online courses. In this paper, the authors review the current literature and discuss possible factors in order to provide appropriate support for suitable distance learning environment to positively affect student satisfaction with online courses.
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spelling upm.eprints-541962019-10-23T08:31:24Z http://psasir.upm.edu.my/id/eprint/54196/ Critical factors affecting student satisfaction in distance learning environment: a review of the literature Amoozegar, Azadeh Mohd Daud, Shaffe Mahmud, Rosnaini Ab. Jalil, Habibah Distance education is usually applied in several parts of the world to provide study opportunities for those who cannot or do not attempt to be involved in classroom instruction. According to some educators, distance education is considered as one of the most important and significant new instructional approaches available for improving teaching and learning in universities nowadays. This has raised important questions about the determining factors which influence learning, satisfaction, and retention of the learners of this academic program because a key concern for most institutions and teachers is whether learners are satisfied with their learning experience or not. Hence, there is a need to study more and in depth on distance education to overcome the types challenges, issues, and identifying factors that influence student satisfaction with online courses. In this paper, the authors review the current literature and discuss possible factors in order to provide appropriate support for suitable distance learning environment to positively affect student satisfaction with online courses. Universiti Putra Malaysia Press 2018-06 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/54196/1/Critical%20factors%20affecting%20student%20satisfaction%20in%20distance%20learning%20environment.pdf Amoozegar, Azadeh and Mohd Daud, Shaffe and Mahmud, Rosnaini and Ab. Jalil, Habibah (2018) Critical factors affecting student satisfaction in distance learning environment: a review of the literature. International Journal of Education and Training (InjET), 4 (1). pp. 1-7. ISSN ESSN: 2462-2079 http://www.injet.upm.edu.my/index.php/archives/vol-4-1-june-2018
spellingShingle Amoozegar, Azadeh
Mohd Daud, Shaffe
Mahmud, Rosnaini
Ab. Jalil, Habibah
Critical factors affecting student satisfaction in distance learning environment: a review of the literature
title Critical factors affecting student satisfaction in distance learning environment: a review of the literature
title_full Critical factors affecting student satisfaction in distance learning environment: a review of the literature
title_fullStr Critical factors affecting student satisfaction in distance learning environment: a review of the literature
title_full_unstemmed Critical factors affecting student satisfaction in distance learning environment: a review of the literature
title_short Critical factors affecting student satisfaction in distance learning environment: a review of the literature
title_sort critical factors affecting student satisfaction in distance learning environment a review of the literature
url http://psasir.upm.edu.my/id/eprint/54196/1/Critical%20factors%20affecting%20student%20satisfaction%20in%20distance%20learning%20environment.pdf
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