Is a mobile phone a disruptive innovation in the workplace?

Extant literature on technology adoption in the workplace generally analyses a single technology, thereby preventing us from a comprehensive understanding about the use of multiple technologies at work. As the usage of mobile devices becomes ubiquitous, knowing how the use of multiple technologies i...

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Main Authors: Said, Mohd Fuaad, Adham, Khairul Akmaliah
Format: Article
Language:English
Published: Universitas Gadjah Mada 2016
Subjects:
Online Access:http://psasir.upm.edu.my/id/eprint/54625/1/Is%20a%20mobile%20phone%20a%20disruptive%20innovation%20in%20the%20workplace.pdf
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author Said, Mohd Fuaad
Adham, Khairul Akmaliah
author_facet Said, Mohd Fuaad
Adham, Khairul Akmaliah
author_sort Said, Mohd Fuaad
collection UPM
description Extant literature on technology adoption in the workplace generally analyses a single technology, thereby preventing us from a comprehensive understanding about the use of multiple technologies at work. As the usage of mobile devices becomes ubiquitous, knowing how the use of multiple technologies influence individual and group-related tasks is becoming more critical. Therefore, the objective of this study is to understand how managers perform their duties and functions and what technologies are utilized. This study adopts a qualitative study design by conducting in-depth interviews with eight managers employed in the public sector. We found four categories of convergence of mobile and fixed technologies in the workplace: supplementary, complementary, high-degree of integration, and full integration. The technology convergence is mainly influenced by the nature of the managerial work. Most importantly, mobile device is yet a disruptive innovation in the workplace, although its full integration with the fixed technology can be promoted.
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spelling upm.eprints-546252018-04-05T03:15:50Z http://psasir.upm.edu.my/id/eprint/54625/ Is a mobile phone a disruptive innovation in the workplace? Said, Mohd Fuaad Adham, Khairul Akmaliah Extant literature on technology adoption in the workplace generally analyses a single technology, thereby preventing us from a comprehensive understanding about the use of multiple technologies at work. As the usage of mobile devices becomes ubiquitous, knowing how the use of multiple technologies influence individual and group-related tasks is becoming more critical. Therefore, the objective of this study is to understand how managers perform their duties and functions and what technologies are utilized. This study adopts a qualitative study design by conducting in-depth interviews with eight managers employed in the public sector. We found four categories of convergence of mobile and fixed technologies in the workplace: supplementary, complementary, high-degree of integration, and full integration. The technology convergence is mainly influenced by the nature of the managerial work. Most importantly, mobile device is yet a disruptive innovation in the workplace, although its full integration with the fixed technology can be promoted. Universitas Gadjah Mada 2016 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/54625/1/Is%20a%20mobile%20phone%20a%20disruptive%20innovation%20in%20the%20workplace.pdf Said, Mohd Fuaad and Adham, Khairul Akmaliah (2016) Is a mobile phone a disruptive innovation in the workplace? Gadjah Mada International Journal of Business, 18 (2). pp. 131-151. ISSN 1411-1128; ESSN: 2338-7238 https://jurnal.ugm.ac.id/gamaijb/article/view/12571 Desktop computing; Disruptive innovation; Managerial work; Mobile technology; Qualitative study 10.22146/gamaijb.12571
spellingShingle Desktop computing; Disruptive innovation; Managerial work; Mobile technology; Qualitative study
Said, Mohd Fuaad
Adham, Khairul Akmaliah
Is a mobile phone a disruptive innovation in the workplace?
title Is a mobile phone a disruptive innovation in the workplace?
title_full Is a mobile phone a disruptive innovation in the workplace?
title_fullStr Is a mobile phone a disruptive innovation in the workplace?
title_full_unstemmed Is a mobile phone a disruptive innovation in the workplace?
title_short Is a mobile phone a disruptive innovation in the workplace?
title_sort is a mobile phone a disruptive innovation in the workplace
topic Desktop computing; Disruptive innovation; Managerial work; Mobile technology; Qualitative study
url http://psasir.upm.edu.my/id/eprint/54625/1/Is%20a%20mobile%20phone%20a%20disruptive%20innovation%20in%20the%20workplace.pdf
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