Development of supplier quality performances in a semiconductor company for ISTMET2015

Supplier quality management (SQM) is considered as a down to business loom in the customers' standpoint to hunt for unremitting supplier quality improvement. Lacking of a proper storage system to monitor Supplier Corrective Action Required (SCAR) leads to limitations of visibilities and also th...

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Main Authors: Zulkifli, Norzima, Abdul Aziz, Faieza, Sivalingam, Sangeethavani
Format: Conference or Workshop Item
Language:English
Published: IEEE 2015
Online Access:http://psasir.upm.edu.my/id/eprint/55948/1/Development%20of%20supplier%20quality%20performances%20in%20a%20semiconductor%20company%20for%20ISTMET2015.pdf
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author Zulkifli, Norzima
Abdul Aziz, Faieza
Sivalingam, Sangeethavani
author_facet Zulkifli, Norzima
Abdul Aziz, Faieza
Sivalingam, Sangeethavani
author_sort Zulkifli, Norzima
collection UPM
description Supplier quality management (SQM) is considered as a down to business loom in the customers' standpoint to hunt for unremitting supplier quality improvement. Lacking of a proper storage system to monitor Supplier Corrective Action Required (SCAR) leads to limitations of visibilities and also the tracking. Besides that, criterion in justifying a supplier need to be widened from not only limiting to cost and quality but other criterion such as delivery, technology and Green Program also need to be focused. Furthermore, realization towards importance of environment is brought forward through Green Program activity in audit besides unremitting supplier quality improvement. Lacking of a proper storage system to monitor Supplier Corrective Action Required (SCAR) leads to limitations of visibilities and also the tracking. Besides that, criterion in justifying a supplier need to be widened from not only limiting to cost and quality but other criterion such as delivery, technology and Green Program also need to be focused. Furthermore, realization towards importance of environment is brought forward through Green Program activity in audit besides feeding as current market requirement. Therefore, this paper focuses in an effort of developing a system called E-complaint system to create visibilities in SCAR besides supplier rating criterions also have been enhanced to have more criterions to rate the supplier's performances. Nevertheless, improvement in supplier audits was also focused on green program which plays a role in developing the graph bar of supplier's performances. Percentage of improvement is estimated around 30% from the 1st month drop to the improvement on the next month and subsequently increases on the quality of performances and services. The study shows that supplier quality could be managed in many ways and several criteria that have been developed and introduced are contributing in supplier developments.
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spelling upm.eprints-559482017-06-30T09:56:40Z http://psasir.upm.edu.my/id/eprint/55948/ Development of supplier quality performances in a semiconductor company for ISTMET2015 Zulkifli, Norzima Abdul Aziz, Faieza Sivalingam, Sangeethavani Supplier quality management (SQM) is considered as a down to business loom in the customers' standpoint to hunt for unremitting supplier quality improvement. Lacking of a proper storage system to monitor Supplier Corrective Action Required (SCAR) leads to limitations of visibilities and also the tracking. Besides that, criterion in justifying a supplier need to be widened from not only limiting to cost and quality but other criterion such as delivery, technology and Green Program also need to be focused. Furthermore, realization towards importance of environment is brought forward through Green Program activity in audit besides unremitting supplier quality improvement. Lacking of a proper storage system to monitor Supplier Corrective Action Required (SCAR) leads to limitations of visibilities and also the tracking. Besides that, criterion in justifying a supplier need to be widened from not only limiting to cost and quality but other criterion such as delivery, technology and Green Program also need to be focused. Furthermore, realization towards importance of environment is brought forward through Green Program activity in audit besides feeding as current market requirement. Therefore, this paper focuses in an effort of developing a system called E-complaint system to create visibilities in SCAR besides supplier rating criterions also have been enhanced to have more criterions to rate the supplier's performances. Nevertheless, improvement in supplier audits was also focused on green program which plays a role in developing the graph bar of supplier's performances. Percentage of improvement is estimated around 30% from the 1st month drop to the improvement on the next month and subsequently increases on the quality of performances and services. The study shows that supplier quality could be managed in many ways and several criteria that have been developed and introduced are contributing in supplier developments. IEEE 2015 Conference or Workshop Item PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/55948/1/Development%20of%20supplier%20quality%20performances%20in%20a%20semiconductor%20company%20for%20ISTMET2015.pdf Zulkifli, Norzima and Abdul Aziz, Faieza and Sivalingam, Sangeethavani (2015) Development of supplier quality performances in a semiconductor company for ISTMET2015. In: 2015 International Symposium on Technology Management and Emerging Technologies (ISTMET 2015), 25-27 Aug. 2015, Langkawi, Kedah, Malaysia. (pp. 325-329). 10.1109/ISTMET.2015.7359052
spellingShingle Zulkifli, Norzima
Abdul Aziz, Faieza
Sivalingam, Sangeethavani
Development of supplier quality performances in a semiconductor company for ISTMET2015
title Development of supplier quality performances in a semiconductor company for ISTMET2015
title_full Development of supplier quality performances in a semiconductor company for ISTMET2015
title_fullStr Development of supplier quality performances in a semiconductor company for ISTMET2015
title_full_unstemmed Development of supplier quality performances in a semiconductor company for ISTMET2015
title_short Development of supplier quality performances in a semiconductor company for ISTMET2015
title_sort development of supplier quality performances in a semiconductor company for istmet2015
url http://psasir.upm.edu.my/id/eprint/55948/1/Development%20of%20supplier%20quality%20performances%20in%20a%20semiconductor%20company%20for%20ISTMET2015.pdf
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