A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance

Citizen-centric e-governance is an emerging approach in the case of designing and implementing the e-governance systems with the specific focus on the effectiveness. Based on this perspective, the citizens' needs and values on e-governance have to be put first to make these systems effective. T...

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Main Authors: Jafari, Seyed Mohammadbagher, Ali, Noor Azman, Sambasivan, Murali, Said, Mohd Fuaad
Format: Conference or Workshop Item
Language:English
Published: IEEE 2011
Online Access:http://psasir.upm.edu.my/id/eprint/56529/1/A%20respecification%20and%20extension%20of%20DeLone%20and%20McLean%20model%20of%20IS%20success%20in%20the%20citizen-centric%20e-governance.pdf
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author Jafari, Seyed Mohammadbagher
Ali, Noor Azman
Sambasivan, Murali
Said, Mohd Fuaad
author_facet Jafari, Seyed Mohammadbagher
Ali, Noor Azman
Sambasivan, Murali
Said, Mohd Fuaad
author_sort Jafari, Seyed Mohammadbagher
collection UPM
description Citizen-centric e-governance is an emerging approach in the case of designing and implementing the e-governance systems with the specific focus on the effectiveness. Based on this perspective, the citizens' needs and values on e-governance have to be put first to make these systems effective. This study is an attempt to explore and propose the needs and values of citizens on the e-governance systems based on the determinants of information system (IS) success in the DeLone and McLean 2003 (D&M 2003) model of IS success. After conducting a comprehensive literature review, this study proposed new determinants of e-governance success and the citizen-centric e-governance success model. This model can be considered as the respecified and extended model of D&M 2003 model of IS success in the specific context of the citizen-centric e-governance systems.
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spelling upm.eprints-565292017-08-01T08:54:16Z http://psasir.upm.edu.my/id/eprint/56529/ A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance Jafari, Seyed Mohammadbagher Ali, Noor Azman Sambasivan, Murali Said, Mohd Fuaad Citizen-centric e-governance is an emerging approach in the case of designing and implementing the e-governance systems with the specific focus on the effectiveness. Based on this perspective, the citizens' needs and values on e-governance have to be put first to make these systems effective. This study is an attempt to explore and propose the needs and values of citizens on the e-governance systems based on the determinants of information system (IS) success in the DeLone and McLean 2003 (D&M 2003) model of IS success. After conducting a comprehensive literature review, this study proposed new determinants of e-governance success and the citizen-centric e-governance success model. This model can be considered as the respecified and extended model of D&M 2003 model of IS success in the specific context of the citizen-centric e-governance systems. IEEE 2011 Conference or Workshop Item PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/56529/1/A%20respecification%20and%20extension%20of%20DeLone%20and%20McLean%20model%20of%20IS%20success%20in%20the%20citizen-centric%20e-governance.pdf Jafari, Seyed Mohammadbagher and Ali, Noor Azman and Sambasivan, Murali and Said, Mohd Fuaad (2011) A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance. In: 2011 IEEE International Conference on Information Reuse and Integration (IRI 2011), 3-5 Aug. 2011, Las Vegas, Nevada, United States. (pp. 342-346). 10.1109/IRI.2011.6009571
spellingShingle Jafari, Seyed Mohammadbagher
Ali, Noor Azman
Sambasivan, Murali
Said, Mohd Fuaad
A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance
title A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance
title_full A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance
title_fullStr A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance
title_full_unstemmed A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance
title_short A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance
title_sort respecification and extension of delone and mclean model of is success in the citizen centric e governance
url http://psasir.upm.edu.my/id/eprint/56529/1/A%20respecification%20and%20extension%20of%20DeLone%20and%20McLean%20model%20of%20IS%20success%20in%20the%20citizen-centric%20e-governance.pdf
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