Greening the service delivery process in food service sector
Greening the service sector study has currently increased as service sector become a part of climate change and environmental damage contributor and food service sectors are not exempted. This topic has been debated among scholars and practitioners for over the past 10 years due to increasing of env...
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| Format: | Article |
| Language: | English |
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Human Resource Management Academic Research Society
2017
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| Online Access: | http://psasir.upm.edu.my/id/eprint/56599/1/Greening%20the%20service%20delivery%20process%20in%20food%20service%20sector.pdf |
| _version_ | 1825931447376019456 |
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| author | Nawang Mustapen, Rosini Abd Rahman, Azmawani |
| author_facet | Nawang Mustapen, Rosini Abd Rahman, Azmawani |
| author_sort | Nawang Mustapen, Rosini |
| collection | UPM |
| description | Greening the service sector study has currently increased as service sector become a part of climate change and environmental damage contributor and food service sectors are not exempted. This topic has been debated among scholars and practitioners for over the past 10 years due to increasing of environmental concern. The research in food service operator to date tend to involve the general green practices rather than specific stage process such as the service delivery process, since this process has pertinent connection in service operation. Thus, the purpose of this study is to identify the specific green practices in service process delivery of food service operator and then to review greening service process delivery factors that enhance the greening effort of food service operator through service delivery process. Finally, a conceptual model of the study is proposed. |
| first_indexed | 2024-03-06T09:26:53Z |
| format | Article |
| id | upm.eprints-56599 |
| institution | Universiti Putra Malaysia |
| language | English |
| last_indexed | 2024-03-06T09:26:53Z |
| publishDate | 2017 |
| publisher | Human Resource Management Academic Research Society |
| record_format | dspace |
| spelling | upm.eprints-565992017-08-03T05:16:52Z http://psasir.upm.edu.my/id/eprint/56599/ Greening the service delivery process in food service sector Nawang Mustapen, Rosini Abd Rahman, Azmawani Greening the service sector study has currently increased as service sector become a part of climate change and environmental damage contributor and food service sectors are not exempted. This topic has been debated among scholars and practitioners for over the past 10 years due to increasing of environmental concern. The research in food service operator to date tend to involve the general green practices rather than specific stage process such as the service delivery process, since this process has pertinent connection in service operation. Thus, the purpose of this study is to identify the specific green practices in service process delivery of food service operator and then to review greening service process delivery factors that enhance the greening effort of food service operator through service delivery process. Finally, a conceptual model of the study is proposed. Human Resource Management Academic Research Society 2017 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/56599/1/Greening%20the%20service%20delivery%20process%20in%20food%20service%20sector.pdf Nawang Mustapen, Rosini and Abd Rahman, Azmawani (2017) Greening the service delivery process in food service sector. International Journal of Academic Research in Business and Social Sciences, 7 (4). pp. 1042-1052. ISSN 2222-6990 http://hrmars.com/index.php/journals/archive_detail/IJARBSS/174 10.6007/IJARBSS/v7-i4/2913 |
| spellingShingle | Nawang Mustapen, Rosini Abd Rahman, Azmawani Greening the service delivery process in food service sector |
| title | Greening the service delivery process in food service sector |
| title_full | Greening the service delivery process in food service sector |
| title_fullStr | Greening the service delivery process in food service sector |
| title_full_unstemmed | Greening the service delivery process in food service sector |
| title_short | Greening the service delivery process in food service sector |
| title_sort | greening the service delivery process in food service sector |
| url | http://psasir.upm.edu.my/id/eprint/56599/1/Greening%20the%20service%20delivery%20process%20in%20food%20service%20sector.pdf |
| work_keys_str_mv | AT nawangmustapenrosini greeningtheservicedeliveryprocessinfoodservicesector AT abdrahmanazmawani greeningtheservicedeliveryprocessinfoodservicesector |