Critical success factors affecting the implementation of halal food management systems: perspective of halal executives, consultants and auditors

The provision of halal certified food is important for both Muslims consumers as well as halal food manufacturers in Malaysia. Nevertheless, there are still lots of consumers’ complaints resulted from the partial implementation of Malaysia halal standard (MS1500:2009) by these food manufacturers. He...

Full description

Bibliographic Details
Main Authors: Ahmad, Anis Najiha, Abdul Rahman, Russly, Othman, Mohhidin, Ungku Zainal Abidin, Ungku Fatimah
Format: Article
Language:English
Published: Elsevier 2017
Online Access:http://psasir.upm.edu.my/id/eprint/61253/1/HALAL.pdf
_version_ 1796977437724114944
author Ahmad, Anis Najiha
Abdul Rahman, Russly
Othman, Mohhidin
Ungku Zainal Abidin, Ungku Fatimah
author_facet Ahmad, Anis Najiha
Abdul Rahman, Russly
Othman, Mohhidin
Ungku Zainal Abidin, Ungku Fatimah
author_sort Ahmad, Anis Najiha
collection UPM
description The provision of halal certified food is important for both Muslims consumers as well as halal food manufacturers in Malaysia. Nevertheless, there are still lots of consumers’ complaints resulted from the partial implementation of Malaysia halal standard (MS1500:2009) by these food manufacturers. Hence, critical factors affecting the implementation of halal standard need to be identified and examined as an initial step in fostering its implementation. To date, only limited empirical research is available on the implementation of halal food management system (based on MS1500:2009) especially amongst the small and medium enterprise (SME). Therefore, this study seeks to identify critical factors for effective implementation of halal food management system in SMEs. Using a qualitative approach, fifteen semi-structured interviews were carried out with halal executives, consultants and auditors from Malaysian/local halal authority. The recorded interviews were transcribed, translated, coded, and reconciled. Atlas.ti software (version 7) assisted in data coding to identify themes and subthemes. The findings suggested that top management, halal executive, employees, suppliers, and consumers are critical factors. Similarly, information and knowledge, teamwork, support, policy and procedure, and training are also important determinants towards the successful implementation of the systems. Effective recruitment to ensure the availability of Malaysian Muslim manpower, halal personnel empowerment to play dual roles relate to halal and quality/safety, and keeping up to date with recent fatwa development were found to be important and unique to halal context.
first_indexed 2024-03-06T09:40:07Z
format Article
id upm.eprints-61253
institution Universiti Putra Malaysia
language English
last_indexed 2024-03-06T09:40:07Z
publishDate 2017
publisher Elsevier
record_format dspace
spelling upm.eprints-612532021-07-17T12:40:24Z http://psasir.upm.edu.my/id/eprint/61253/ Critical success factors affecting the implementation of halal food management systems: perspective of halal executives, consultants and auditors Ahmad, Anis Najiha Abdul Rahman, Russly Othman, Mohhidin Ungku Zainal Abidin, Ungku Fatimah The provision of halal certified food is important for both Muslims consumers as well as halal food manufacturers in Malaysia. Nevertheless, there are still lots of consumers’ complaints resulted from the partial implementation of Malaysia halal standard (MS1500:2009) by these food manufacturers. Hence, critical factors affecting the implementation of halal standard need to be identified and examined as an initial step in fostering its implementation. To date, only limited empirical research is available on the implementation of halal food management system (based on MS1500:2009) especially amongst the small and medium enterprise (SME). Therefore, this study seeks to identify critical factors for effective implementation of halal food management system in SMEs. Using a qualitative approach, fifteen semi-structured interviews were carried out with halal executives, consultants and auditors from Malaysian/local halal authority. The recorded interviews were transcribed, translated, coded, and reconciled. Atlas.ti software (version 7) assisted in data coding to identify themes and subthemes. The findings suggested that top management, halal executive, employees, suppliers, and consumers are critical factors. Similarly, information and knowledge, teamwork, support, policy and procedure, and training are also important determinants towards the successful implementation of the systems. Effective recruitment to ensure the availability of Malaysian Muslim manpower, halal personnel empowerment to play dual roles relate to halal and quality/safety, and keeping up to date with recent fatwa development were found to be important and unique to halal context. Elsevier 2017-04 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/61253/1/HALAL.pdf Ahmad, Anis Najiha and Abdul Rahman, Russly and Othman, Mohhidin and Ungku Zainal Abidin, Ungku Fatimah (2017) Critical success factors affecting the implementation of halal food management systems: perspective of halal executives, consultants and auditors. Food Control, 74 (1). 70 - 78. ISSN 0956-7135 https://www.sciencedirect.com/science/article/pii/S0956713516306594 10.1016/j.foodcont.2016.11.031
spellingShingle Ahmad, Anis Najiha
Abdul Rahman, Russly
Othman, Mohhidin
Ungku Zainal Abidin, Ungku Fatimah
Critical success factors affecting the implementation of halal food management systems: perspective of halal executives, consultants and auditors
title Critical success factors affecting the implementation of halal food management systems: perspective of halal executives, consultants and auditors
title_full Critical success factors affecting the implementation of halal food management systems: perspective of halal executives, consultants and auditors
title_fullStr Critical success factors affecting the implementation of halal food management systems: perspective of halal executives, consultants and auditors
title_full_unstemmed Critical success factors affecting the implementation of halal food management systems: perspective of halal executives, consultants and auditors
title_short Critical success factors affecting the implementation of halal food management systems: perspective of halal executives, consultants and auditors
title_sort critical success factors affecting the implementation of halal food management systems perspective of halal executives consultants and auditors
url http://psasir.upm.edu.my/id/eprint/61253/1/HALAL.pdf
work_keys_str_mv AT ahmadanisnajiha criticalsuccessfactorsaffectingtheimplementationofhalalfoodmanagementsystemsperspectiveofhalalexecutivesconsultantsandauditors
AT abdulrahmanrussly criticalsuccessfactorsaffectingtheimplementationofhalalfoodmanagementsystemsperspectiveofhalalexecutivesconsultantsandauditors
AT othmanmohhidin criticalsuccessfactorsaffectingtheimplementationofhalalfoodmanagementsystemsperspectiveofhalalexecutivesconsultantsandauditors
AT ungkuzainalabidinungkufatimah criticalsuccessfactorsaffectingtheimplementationofhalalfoodmanagementsystemsperspectiveofhalalexecutivesconsultantsandauditors