QoS-based cloud ERP selection model for SMEs

The roles played by Enterprise Resource Planning (ERP) systems in any organizations in achieving operational excellence and competitive advantage cannot be underestimated. However, the cost of implementing traditional ERP has been observed to be a bane for most Small and Medium Enterprises (SMEs) wh...

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Main Authors: Ogunrinde, Rowland R., Jusoh, Yusmadi Yah, Che Pa, Noraini, Wan Ab. Rahman, Wan Nurhayati, Abdullah, Azizol
Format: Article
Published: Penerbit Universiti Teknikal Malaysia Melaka 2017
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author Ogunrinde, Rowland R.
Jusoh, Yusmadi Yah
Che Pa, Noraini
Wan Ab. Rahman, Wan Nurhayati
Abdullah, Azizol
author_facet Ogunrinde, Rowland R.
Jusoh, Yusmadi Yah
Che Pa, Noraini
Wan Ab. Rahman, Wan Nurhayati
Abdullah, Azizol
author_sort Ogunrinde, Rowland R.
collection UPM
description The roles played by Enterprise Resource Planning (ERP) systems in any organizations in achieving operational excellence and competitive advantage cannot be underestimated. However, the cost of implementing traditional ERP has been observed to be a bane for most Small and Medium Enterprises (SMEs) which are globally known as the major drivers of most agile economies. Cloud computing is a paradigm technology concept that affords the SMEs opportunities of affordable services in which ERP can be Cloud-hosted and rented on pay-per-use basis, which does not require a great deal of initial capital to ensure business continuity in a highly competitive market. There are a lot of providers offering ERP as Software-as-a-Service (SaaS), the SMEs therefore is being faced with the challenge of selecting a provider with Quality of Service (QoS) suitable enough to meet the customized requirements of the organizations. A model is presented in this paper which seeks to address this selection challenge. Apart from the suitability efforts, the model also further attempts to select the cheapest among a few selected providers already found suitable for the SMEs.
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institution Universiti Putra Malaysia
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spelling upm.eprints-628972022-11-25T00:23:15Z http://psasir.upm.edu.my/id/eprint/62897/ QoS-based cloud ERP selection model for SMEs Ogunrinde, Rowland R. Jusoh, Yusmadi Yah Che Pa, Noraini Wan Ab. Rahman, Wan Nurhayati Abdullah, Azizol The roles played by Enterprise Resource Planning (ERP) systems in any organizations in achieving operational excellence and competitive advantage cannot be underestimated. However, the cost of implementing traditional ERP has been observed to be a bane for most Small and Medium Enterprises (SMEs) which are globally known as the major drivers of most agile economies. Cloud computing is a paradigm technology concept that affords the SMEs opportunities of affordable services in which ERP can be Cloud-hosted and rented on pay-per-use basis, which does not require a great deal of initial capital to ensure business continuity in a highly competitive market. There are a lot of providers offering ERP as Software-as-a-Service (SaaS), the SMEs therefore is being faced with the challenge of selecting a provider with Quality of Service (QoS) suitable enough to meet the customized requirements of the organizations. A model is presented in this paper which seeks to address this selection challenge. Apart from the suitability efforts, the model also further attempts to select the cheapest among a few selected providers already found suitable for the SMEs. Penerbit Universiti Teknikal Malaysia Melaka 2017-06 Article PeerReviewed Ogunrinde, Rowland R. and Jusoh, Yusmadi Yah and Che Pa, Noraini and Wan Ab. Rahman, Wan Nurhayati and Abdullah, Azizol (2017) QoS-based cloud ERP selection model for SMEs. Journal of Telecommunication, Electronic and Computer Engineering, 9 (2-4). 21 - 25. ISSN 2180-1843; ESSN: 2289-8131 https://jtec.utem.edu.my/jtec/article/view/2353
spellingShingle Ogunrinde, Rowland R.
Jusoh, Yusmadi Yah
Che Pa, Noraini
Wan Ab. Rahman, Wan Nurhayati
Abdullah, Azizol
QoS-based cloud ERP selection model for SMEs
title QoS-based cloud ERP selection model for SMEs
title_full QoS-based cloud ERP selection model for SMEs
title_fullStr QoS-based cloud ERP selection model for SMEs
title_full_unstemmed QoS-based cloud ERP selection model for SMEs
title_short QoS-based cloud ERP selection model for SMEs
title_sort qos based cloud erp selection model for smes
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AT jusohyusmadiyah qosbasedclouderpselectionmodelforsmes
AT chepanoraini qosbasedclouderpselectionmodelforsmes
AT wanabrahmanwannurhayati qosbasedclouderpselectionmodelforsmes
AT abdullahazizol qosbasedclouderpselectionmodelforsmes