Intercultural communication and conflict management among Malaysian employers and Indonesian domestic workers in Kuala Lumpur
This paper aims to investigate sources of conflict in communication at the domestic workplace among Malaysian employers and Indonesian domestic workers in Kuala Lumpur. The following questions will be addressed: what patterns and context of communication do they use, what strategies do they use in m...
| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
Universiti Putra Malaysia
2009
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| Online Access: | http://psasir.upm.edu.my/id/eprint/66935/1/IPSAS_2009-8.pdf |