Critical success factors of food and beverages manufacturing small and medium-sized enterprises: a case study approach

This research aims to explore and understand critical success factors (CSF) of small and medium-sized enterprises (SMEs) in food and beverage (F&B) manufacturing industry. This research focuses on food and beverage industry (F&B) because F&B manufacturing SMEs play a significant role in...

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Main Authors: Lee, Chun Hui, Yee, Choy Leong
Format: Conference or Workshop Item
Language:English
Published: Wuhan University of Technology Press 2016
Online Access:http://psasir.upm.edu.my/id/eprint/67032/1/icim-1.pdf
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author Lee, Chun Hui
Yee, Choy Leong
author_facet Lee, Chun Hui
Yee, Choy Leong
author_sort Lee, Chun Hui
collection UPM
description This research aims to explore and understand critical success factors (CSF) of small and medium-sized enterprises (SMEs) in food and beverage (F&B) manufacturing industry. This research focuses on food and beverage industry (F&B) because F&B manufacturing SMEs play a significant role in a country’s economies. However, these SMEs face multiple challenges to gain competitiveness in the marketplace. This research employed multiple case study method and has conducted in-depth interviews with 8 SMEs owners and top management. It has identified 16 CSFs that influence the success of the F&B manufacturing SMEs. Among all, are business strategy, networking, foreign worker management, attractive product packaging, innovation, family capital, business experience, online visibility, access to finance, entrepreneurial orientation, professional management team, effective food safety system, effective quality management system, halal certification, entrepreneurial competencies and supply chain management. The study provides useful guidelines for business owners of SMEs and lays foundation for future research work.
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spelling upm.eprints-670322019-03-06T05:39:45Z http://psasir.upm.edu.my/id/eprint/67032/ Critical success factors of food and beverages manufacturing small and medium-sized enterprises: a case study approach Lee, Chun Hui Yee, Choy Leong This research aims to explore and understand critical success factors (CSF) of small and medium-sized enterprises (SMEs) in food and beverage (F&B) manufacturing industry. This research focuses on food and beverage industry (F&B) because F&B manufacturing SMEs play a significant role in a country’s economies. However, these SMEs face multiple challenges to gain competitiveness in the marketplace. This research employed multiple case study method and has conducted in-depth interviews with 8 SMEs owners and top management. It has identified 16 CSFs that influence the success of the F&B manufacturing SMEs. Among all, are business strategy, networking, foreign worker management, attractive product packaging, innovation, family capital, business experience, online visibility, access to finance, entrepreneurial orientation, professional management team, effective food safety system, effective quality management system, halal certification, entrepreneurial competencies and supply chain management. The study provides useful guidelines for business owners of SMEs and lays foundation for future research work. Wuhan University of Technology Press 2016 Conference or Workshop Item PeerReviewed text en http://psasir.upm.edu.my/id/eprint/67032/1/icim-1.pdf Lee, Chun Hui and Yee, Choy Leong (2016) Critical success factors of food and beverages manufacturing small and medium-sized enterprises: a case study approach. In: 13th International Conference on Innovation & Management, 28-30 Nov. 2016, Wuhan, China. (pp. 337-351).
spellingShingle Lee, Chun Hui
Yee, Choy Leong
Critical success factors of food and beverages manufacturing small and medium-sized enterprises: a case study approach
title Critical success factors of food and beverages manufacturing small and medium-sized enterprises: a case study approach
title_full Critical success factors of food and beverages manufacturing small and medium-sized enterprises: a case study approach
title_fullStr Critical success factors of food and beverages manufacturing small and medium-sized enterprises: a case study approach
title_full_unstemmed Critical success factors of food and beverages manufacturing small and medium-sized enterprises: a case study approach
title_short Critical success factors of food and beverages manufacturing small and medium-sized enterprises: a case study approach
title_sort critical success factors of food and beverages manufacturing small and medium sized enterprises a case study approach
url http://psasir.upm.edu.my/id/eprint/67032/1/icim-1.pdf
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