Communication management in global software development projects

Many organizations that have the global software development (GSD) projects use communication technologies to connect their virtual teams. However, the virtual team faces various challenges and issues in the process of the GSD. One of the significant challenges is obtaining an efficient communicatio...

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Main Authors: Jusoh, Yusmadi Yah, Nor, Rozi Nor Haizan, Mahmood, Bashar Amir, Wafeeq, Mustafa Thamir, Ali, Mohamed Abdullahi, Jusoh, Muhammad Nur Baihaqi
Format: Conference or Workshop Item
Language:English
Published: IEEE 2018
Online Access:http://psasir.upm.edu.my/id/eprint/68183/1/Communication%20management%20in%20global%20software%20development%20projects.pdf
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author Jusoh, Yusmadi Yah
Nor, Rozi Nor Haizan
Mahmood, Bashar Amir
Wafeeq, Mustafa Thamir
Ali, Mohamed Abdullahi
Jusoh, Muhammad Nur Baihaqi
author_facet Jusoh, Yusmadi Yah
Nor, Rozi Nor Haizan
Mahmood, Bashar Amir
Wafeeq, Mustafa Thamir
Ali, Mohamed Abdullahi
Jusoh, Muhammad Nur Baihaqi
author_sort Jusoh, Yusmadi Yah
collection UPM
description Many organizations that have the global software development (GSD) projects use communication technologies to connect their virtual teams. However, the virtual team faces various challenges and issues in the process of the GSD. One of the significant challenges is obtaining an efficient communication among team members. This study focuses on the communication factors among the virtual teams highlighted in the literature. The communication factors are related to the temporal distances, geographical distances, socio-cultural, access to training, technological problems that hindering communications, the communication within the status of development process, personal communication skills and language differences. The objective of this study is to examine the communication factors and identify the related issues which are commonly occurring between the virtual teams in the global software development. A survey was conducted in different sectors. The findings indicate that some of important points related to the communication factors contribute to the success of the GSD.
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spelling upm.eprints-681832020-05-25T01:48:21Z http://psasir.upm.edu.my/id/eprint/68183/ Communication management in global software development projects Jusoh, Yusmadi Yah Nor, Rozi Nor Haizan Mahmood, Bashar Amir Wafeeq, Mustafa Thamir Ali, Mohamed Abdullahi Jusoh, Muhammad Nur Baihaqi Many organizations that have the global software development (GSD) projects use communication technologies to connect their virtual teams. However, the virtual team faces various challenges and issues in the process of the GSD. One of the significant challenges is obtaining an efficient communication among team members. This study focuses on the communication factors among the virtual teams highlighted in the literature. The communication factors are related to the temporal distances, geographical distances, socio-cultural, access to training, technological problems that hindering communications, the communication within the status of development process, personal communication skills and language differences. The objective of this study is to examine the communication factors and identify the related issues which are commonly occurring between the virtual teams in the global software development. A survey was conducted in different sectors. The findings indicate that some of important points related to the communication factors contribute to the success of the GSD. IEEE 2018 Conference or Workshop Item PeerReviewed text en http://psasir.upm.edu.my/id/eprint/68183/1/Communication%20management%20in%20global%20software%20development%20projects.pdf Jusoh, Yusmadi Yah and Nor, Rozi Nor Haizan and Mahmood, Bashar Amir and Wafeeq, Mustafa Thamir and Ali, Mohamed Abdullahi and Jusoh, Muhammad Nur Baihaqi (2018) Communication management in global software development projects. In: 2018 Fourth International Conference on Information Retrieval and Knowledge Management (CAMP'18), 26-28 Mar. 2018, Le Méridien Kota Kinabalu, Sabah, Malaysia. (pp. 216-222). 10.1109/INFRKM.2018.8464824
spellingShingle Jusoh, Yusmadi Yah
Nor, Rozi Nor Haizan
Mahmood, Bashar Amir
Wafeeq, Mustafa Thamir
Ali, Mohamed Abdullahi
Jusoh, Muhammad Nur Baihaqi
Communication management in global software development projects
title Communication management in global software development projects
title_full Communication management in global software development projects
title_fullStr Communication management in global software development projects
title_full_unstemmed Communication management in global software development projects
title_short Communication management in global software development projects
title_sort communication management in global software development projects
url http://psasir.upm.edu.my/id/eprint/68183/1/Communication%20management%20in%20global%20software%20development%20projects.pdf
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