Agent-based tool to support collaborative KMS in software maintenance process environment
Software maintenance (SM) environment is highly complex, knowledge-driven and collaborative. Therefore, knowledge management system (KMS) is critical to provide an environment for sharing and sustaining knowledge among members of SM community of practice (CoP). Several KM retrieval tools are compare...
| Main Authors: | , , , |
|---|---|
| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
IEEE
2008
|
| Online Access: | http://psasir.upm.edu.my/id/eprint/68820/1/Agent-based%20tool%20to%20support%20collaborative%20KMS%20in%20software%20maintenance%20process%20environment.pdf |
| _version_ | 1825933601840037888 |
|---|---|
| author | Mohd Nor, Mohd Zali Abdullah, Rusli Selamat, Mohd Hasan Ghazali, Masitah |
| author_facet | Mohd Nor, Mohd Zali Abdullah, Rusli Selamat, Mohd Hasan Ghazali, Masitah |
| author_sort | Mohd Nor, Mohd Zali |
| collection | UPM |
| description | Software maintenance (SM) environment is highly complex, knowledge-driven and collaborative. Therefore, knowledge management system (KMS) is critical to provide an environment for sharing and sustaining knowledge among members of SM community of practice (CoP). Several KM retrieval tools are compared to identify the areas that could be improved. One of the important but least available knowledge required by maintainers is the Domain Business knowledge and the relations to the application SM process knowledge. We propose a new tool based on Multi-Agent System (MAS) to address this issue and to assist CoP members to get the right knowledge at the right time. |
| first_indexed | 2024-03-06T09:59:51Z |
| format | Conference or Workshop Item |
| id | upm.eprints-68820 |
| institution | Universiti Putra Malaysia |
| language | English |
| last_indexed | 2024-03-06T09:59:51Z |
| publishDate | 2008 |
| publisher | IEEE |
| record_format | dspace |
| spelling | upm.eprints-688202020-07-10T08:22:43Z http://psasir.upm.edu.my/id/eprint/68820/ Agent-based tool to support collaborative KMS in software maintenance process environment Mohd Nor, Mohd Zali Abdullah, Rusli Selamat, Mohd Hasan Ghazali, Masitah Software maintenance (SM) environment is highly complex, knowledge-driven and collaborative. Therefore, knowledge management system (KMS) is critical to provide an environment for sharing and sustaining knowledge among members of SM community of practice (CoP). Several KM retrieval tools are compared to identify the areas that could be improved. One of the important but least available knowledge required by maintainers is the Domain Business knowledge and the relations to the application SM process knowledge. We propose a new tool based on Multi-Agent System (MAS) to address this issue and to assist CoP members to get the right knowledge at the right time. IEEE 2008 Conference or Workshop Item PeerReviewed text en http://psasir.upm.edu.my/id/eprint/68820/1/Agent-based%20tool%20to%20support%20collaborative%20KMS%20in%20software%20maintenance%20process%20environment.pdf Mohd Nor, Mohd Zali and Abdullah, Rusli and Selamat, Mohd Hasan and Ghazali, Masitah (2008) Agent-based tool to support collaborative KMS in software maintenance process environment. In: IEEE International Conference on Industrial Engineering and Engineering Management (IEEM 2008), 8-11 Dec. 2008, Singapore. (pp. 905-909). 10.1109/IEEM.2008.4738001 |
| spellingShingle | Mohd Nor, Mohd Zali Abdullah, Rusli Selamat, Mohd Hasan Ghazali, Masitah Agent-based tool to support collaborative KMS in software maintenance process environment |
| title | Agent-based tool to support collaborative KMS in software maintenance process environment |
| title_full | Agent-based tool to support collaborative KMS in software maintenance process environment |
| title_fullStr | Agent-based tool to support collaborative KMS in software maintenance process environment |
| title_full_unstemmed | Agent-based tool to support collaborative KMS in software maintenance process environment |
| title_short | Agent-based tool to support collaborative KMS in software maintenance process environment |
| title_sort | agent based tool to support collaborative kms in software maintenance process environment |
| url | http://psasir.upm.edu.my/id/eprint/68820/1/Agent-based%20tool%20to%20support%20collaborative%20KMS%20in%20software%20maintenance%20process%20environment.pdf |
| work_keys_str_mv | AT mohdnormohdzali agentbasedtooltosupportcollaborativekmsinsoftwaremaintenanceprocessenvironment AT abdullahrusli agentbasedtooltosupportcollaborativekmsinsoftwaremaintenanceprocessenvironment AT selamatmohdhasan agentbasedtooltosupportcollaborativekmsinsoftwaremaintenanceprocessenvironment AT ghazalimasitah agentbasedtooltosupportcollaborativekmsinsoftwaremaintenanceprocessenvironment |