A framework of classifying maintenance requests based on learning techniques
Classify maintenance request is one of the processes in the large software system to support maintainers in doing their daily maintenance tasks more effectively. Categorizing these maintenance requests are an essential requirement in managing the maintenance request for software maintainer and need...
Main Authors: | Mahmoodian, Naghmeh, Abdullah, Rusli, Azmi Murad, Masrah Azrifah |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
IEEE
2010
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Online Access: | http://psasir.upm.edu.my/id/eprint/69148/1/A%20framework%20of%20classifying%20maintenance%20requests%20based%20on%20learning%20techniques.pdf |
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