Refusal strategy used by Malay and German native speakers to refuse requests

This study investigates similarities and differences in Malay and German refusal speech acts realised by their respective mother tongue languages, which are the Malay and German languages. This study analysed situations in which refusal could occur and examined the refusal strategies and correspondi...

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Main Authors: Mohd Jalis, Farhana Muslim, Abdul Jabar, Mohd Azidan, Abdul Halim, Hazlina, Burkhardt, Jurgen Martin
Format: Article
Language:English
Published: Canadian Center of Science and Education 2019
Online Access:http://psasir.upm.edu.my/id/eprint/69730/1/69730.pdf
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author Mohd Jalis, Farhana Muslim
Abdul Jabar, Mohd Azidan
Abdul Halim, Hazlina
Burkhardt, Jurgen Martin
author_facet Mohd Jalis, Farhana Muslim
Abdul Jabar, Mohd Azidan
Abdul Halim, Hazlina
Burkhardt, Jurgen Martin
author_sort Mohd Jalis, Farhana Muslim
collection UPM
description This study investigates similarities and differences in Malay and German refusal speech acts realised by their respective mother tongue languages, which are the Malay and German languages. This study analysed situations in which refusal could occur and examined the refusal strategies and corresponding linguistic forms used by the two groups when refusing requests made by higher, equal, and lower relationship status interlocutors. A Discourse Completion Test (DCT) was utilised to obtain data on the types and content of refusal strategies. The data gathered from the DCT was analysed and coded according to a combined taxonomy of refusal strategies proposed by Beebe et al. (1990) and Al-Issa (2003). The findings will provide future insights on the cross-cultural complexity of refusal interaction patterns used by both Malay and German speakers in order to understand and also avoid creating stereotypes of foreign culture. In addition, speakers may also adopt socially appropriate strategies for future situations that might be encountered in order to engender successful communication when dealing with refusals. The results are then discussed from the universality and cultural-specificity perspectives.
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spelling upm.eprints-697302019-07-08T07:18:47Z http://psasir.upm.edu.my/id/eprint/69730/ Refusal strategy used by Malay and German native speakers to refuse requests Mohd Jalis, Farhana Muslim Abdul Jabar, Mohd Azidan Abdul Halim, Hazlina Burkhardt, Jurgen Martin This study investigates similarities and differences in Malay and German refusal speech acts realised by their respective mother tongue languages, which are the Malay and German languages. This study analysed situations in which refusal could occur and examined the refusal strategies and corresponding linguistic forms used by the two groups when refusing requests made by higher, equal, and lower relationship status interlocutors. A Discourse Completion Test (DCT) was utilised to obtain data on the types and content of refusal strategies. The data gathered from the DCT was analysed and coded according to a combined taxonomy of refusal strategies proposed by Beebe et al. (1990) and Al-Issa (2003). The findings will provide future insights on the cross-cultural complexity of refusal interaction patterns used by both Malay and German speakers in order to understand and also avoid creating stereotypes of foreign culture. In addition, speakers may also adopt socially appropriate strategies for future situations that might be encountered in order to engender successful communication when dealing with refusals. The results are then discussed from the universality and cultural-specificity perspectives. Canadian Center of Science and Education 2019 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/69730/1/69730.pdf Mohd Jalis, Farhana Muslim and Abdul Jabar, Mohd Azidan and Abdul Halim, Hazlina and Burkhardt, Jurgen Martin (2019) Refusal strategy used by Malay and German native speakers to refuse requests. Asian Social Science, 15 (4). pp. 49-59. ISSN 1911-2017; ESSN: 1911-2025 http://www.ccsenet.org/journal/index.php/ass/article/view/0/38953 10.5539/ass.v15n4p49
spellingShingle Mohd Jalis, Farhana Muslim
Abdul Jabar, Mohd Azidan
Abdul Halim, Hazlina
Burkhardt, Jurgen Martin
Refusal strategy used by Malay and German native speakers to refuse requests
title Refusal strategy used by Malay and German native speakers to refuse requests
title_full Refusal strategy used by Malay and German native speakers to refuse requests
title_fullStr Refusal strategy used by Malay and German native speakers to refuse requests
title_full_unstemmed Refusal strategy used by Malay and German native speakers to refuse requests
title_short Refusal strategy used by Malay and German native speakers to refuse requests
title_sort refusal strategy used by malay and german native speakers to refuse requests
url http://psasir.upm.edu.my/id/eprint/69730/1/69730.pdf
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