Mediating role of resistance in relationships between organizational culture, change, innovation, and organizational effectiveness in commercial banking sector of Pakistan
The purpose of the current study is to examine the mediating role of organizational resistance in the relationship between organizational culture; organizational change and organizational innovation with organizational effectiveness of commercial banking sector in Pakistan. A total of 380 bankers...
| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/70797/1/FEP%202017%207%20IR.pdf |
| _version_ | 1796979222900637696 |
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| author | Naveed, Rana Tahir |
| author_facet | Naveed, Rana Tahir |
| author_sort | Naveed, Rana Tahir |
| collection | UPM |
| description | The purpose of the current study is to examine the mediating role of organizational
resistance in the relationship between organizational culture; organizational change
and organizational innovation with organizational effectiveness of commercial
banking sector in Pakistan. A total of 380 bankers from six banks (UBL; ABL; MCB;
HBL and BAF) participated in the current study. A survey was conducted and
questionnaires were used to collect data from bankers. SPSS, AMOS and PROCESS
statistical software were used to analyze the data collected.
The results provide details of descriptive statistics data. 510 sets of questionnaires
were distributed, but only 380 sets were used for further analysis. Confirmatory factor
analysis (CFA) is used for every variable conducted to verify the loading factor of
each and every item. The measurement model and structural model indicate that the
items in the current structural model fit indices, convergent validity, average variance
extracted (AVE), composite reliability (CR) and validity. The loading factor of every
variable reaches the threshold value, AVE values (5.55, 2.09, 0.92, 2.52, and 2.26).
The CR values are as follow (0.98, 0.98, 0.94, 0.97, and 0.96) and the overall structural
model can be considered as an excellent model because it fits the indices.
The seven hypotheses on direct relationships between independent variables to
mediator and mediator to dependent variables are significant (p < 0.05). Consequently,
all hypotheses on direct relationships are supported. Moreover, the results show that
organizational resistance is significant and partially mediate the relationships between
organizational culture and organizational effectiveness. The results also indicate
organizational resistance is significant and partially mediate the relationships between
organizational change and organizational effectiveness. Similarly, organizational resistance is significant and partially mediate the relationship between organizational
innovation and organizational effectiveness.
Organizational resistance in the context of studying organizational development,
change management and organizational behaviors in the banking sector should be
considered as an important factor, which could contribute to understanding, explaining
and improving organizational effectiveness of the banking sector. Future researchers
could bring new perspectives to management practitioners, organizational
development practitioners, business leaders, bankers as well as change agents in the
banking sectors. The new perspective should thus consider organizational resistance
as an undeniable factor among employees and at the same time it can help them to
improve organizational effectiveness and to achieve the desired outcomes. |
| first_indexed | 2024-03-06T10:05:47Z |
| format | Thesis |
| id | upm.eprints-70797 |
| institution | Universiti Putra Malaysia |
| language | English |
| last_indexed | 2024-03-06T10:05:47Z |
| publishDate | 2017 |
| record_format | dspace |
| spelling | upm.eprints-707972019-08-29T06:50:21Z http://psasir.upm.edu.my/id/eprint/70797/ Mediating role of resistance in relationships between organizational culture, change, innovation, and organizational effectiveness in commercial banking sector of Pakistan Naveed, Rana Tahir The purpose of the current study is to examine the mediating role of organizational resistance in the relationship between organizational culture; organizational change and organizational innovation with organizational effectiveness of commercial banking sector in Pakistan. A total of 380 bankers from six banks (UBL; ABL; MCB; HBL and BAF) participated in the current study. A survey was conducted and questionnaires were used to collect data from bankers. SPSS, AMOS and PROCESS statistical software were used to analyze the data collected. The results provide details of descriptive statistics data. 510 sets of questionnaires were distributed, but only 380 sets were used for further analysis. Confirmatory factor analysis (CFA) is used for every variable conducted to verify the loading factor of each and every item. The measurement model and structural model indicate that the items in the current structural model fit indices, convergent validity, average variance extracted (AVE), composite reliability (CR) and validity. The loading factor of every variable reaches the threshold value, AVE values (5.55, 2.09, 0.92, 2.52, and 2.26). The CR values are as follow (0.98, 0.98, 0.94, 0.97, and 0.96) and the overall structural model can be considered as an excellent model because it fits the indices. The seven hypotheses on direct relationships between independent variables to mediator and mediator to dependent variables are significant (p < 0.05). Consequently, all hypotheses on direct relationships are supported. Moreover, the results show that organizational resistance is significant and partially mediate the relationships between organizational culture and organizational effectiveness. The results also indicate organizational resistance is significant and partially mediate the relationships between organizational change and organizational effectiveness. Similarly, organizational resistance is significant and partially mediate the relationship between organizational innovation and organizational effectiveness. Organizational resistance in the context of studying organizational development, change management and organizational behaviors in the banking sector should be considered as an important factor, which could contribute to understanding, explaining and improving organizational effectiveness of the banking sector. Future researchers could bring new perspectives to management practitioners, organizational development practitioners, business leaders, bankers as well as change agents in the banking sectors. The new perspective should thus consider organizational resistance as an undeniable factor among employees and at the same time it can help them to improve organizational effectiveness and to achieve the desired outcomes. 2017-03 Thesis NonPeerReviewed text en http://psasir.upm.edu.my/id/eprint/70797/1/FEP%202017%207%20IR.pdf Naveed, Rana Tahir (2017) Mediating role of resistance in relationships between organizational culture, change, innovation, and organizational effectiveness in commercial banking sector of Pakistan. Doctoral thesis, Universiti Putra Malaysia. Financial services industry Banks and banking |
| spellingShingle | Financial services industry Banks and banking Naveed, Rana Tahir Mediating role of resistance in relationships between organizational culture, change, innovation, and organizational effectiveness in commercial banking sector of Pakistan |
| title | Mediating role of resistance in relationships between organizational culture, change, innovation, and organizational effectiveness in commercial banking sector of Pakistan |
| title_full | Mediating role of resistance in relationships between organizational culture, change, innovation, and organizational effectiveness in commercial banking sector of Pakistan |
| title_fullStr | Mediating role of resistance in relationships between organizational culture, change, innovation, and organizational effectiveness in commercial banking sector of Pakistan |
| title_full_unstemmed | Mediating role of resistance in relationships between organizational culture, change, innovation, and organizational effectiveness in commercial banking sector of Pakistan |
| title_short | Mediating role of resistance in relationships between organizational culture, change, innovation, and organizational effectiveness in commercial banking sector of Pakistan |
| title_sort | mediating role of resistance in relationships between organizational culture change innovation and organizational effectiveness in commercial banking sector of pakistan |
| topic | Financial services industry Banks and banking |
| url | http://psasir.upm.edu.my/id/eprint/70797/1/FEP%202017%207%20IR.pdf |
| work_keys_str_mv | AT naveedranatahir mediatingroleofresistanceinrelationshipsbetweenorganizationalculturechangeinnovationandorganizationaleffectivenessincommercialbankingsectorofpakistan |